RPA software | Robotic Process Automation Tool

Robotic Process Automation Software Tool

Investment in standalone RPA is not enough. Leverage Newgen’s RPA to enable end-to-end process automation. Bring humans into the loop to solve all the standalone RPA obstacles, including limited usability and lack of exception management, audit compliance, and scalability. With a built-in AI bot and process intelligence, re-invent your business journeys for onboarding, claim processing, service request management, account payables, etc.

What Makes Newgen’s RPA Stand Out?

End-to-end Process Automation

Newgen’s RPA acts as an important bridge in achieving end-to-end automation of processes. This helps enterprises automate repetitive and mundane tasks both in isolation or as a part of large and complex enterprise processes

Hybrid Workforce

The process designer brings humans and bots into the same workflow to orchestrate seamless user journeys. This allows the process owners to delegate repetitive tasks to bots while humans focus on complex decisions using case and exception management capabilities

Process Diagnosis

Process Insights helps you keep a check on the health and performance of complex processes by identifying hidden bottlenecks and determining activities that should be taken up by a bot. It also forecasts future resource requirements based on past process data

Governance

Newgen’s RPA control center empowers enterprises to monitor bot’s health, audit logs, discrepancies, efficiencies, bot availability, and more. It helps businesses clone bots, upscale and downscale as per usage, and manage confidential credentials through the “Vault” for easy environment upgrades

- - Robotic Process Automation (RPA) Software

Bot Scripting Studio

State of art low code designer that enables collaboration between business and IT teams to record, debug, and execute scripts for web and windows automation
Ability to drag and drop automation activities from the catalog, configure required properties, and create automation sequence for your business use cases without the need for writing any code
Creating dynamic automation sequences using multiple pre-built automation activities, including catalog of browsers, files, and folders, excel, mail, FTP, Date and Time, and Error Handling activities

Hyper Vigilant Virtual Workforce

Unattended RPA for expediting processes through bots that act as virtual 24*7 workforce
Assigning repetitive tasks to bots, thereby freeing up employees’ bandwidth for more intelligent decision-based activities and reducing potential human errors

Bot Control Centre

Configuring and monitoring machines, bots, jobs, vaults, and users in real-time to help automation managers manage overall bot execution, performance, licensing, and data security in a controlled environment
Centralized user interface for controlling bot running status and managing the upscale and downscale of bots in real-time

Non-Invasive Integration

Automation of legacy systems like Mainframe AS400with Newgen RPA by leveraging desktop automation to enable enterprises push and pull data from legacy terminals
Non-invasive Integration with multiple legacy applications, pulling data from third-party systems, MS Excel, pdf manipulation and reconciliation and reporting, among others

Exception Handling

Pre-built error handling activities within the RPA scripting studio along with iBPS exception handling mechanism to easily manage exceptions in a cost-effective way
Inbuilt case management coupled with RPA for handling all kinds of incoming cases

Intelligent Document processing

Strong AI-based capabilities in imaging, document extraction, redaction, and classification along with native document management to handle Intelligent Document Processing use cases
Automatic classification and extraction of documents with AI-based bots to achieve straight-through-processing of complex document-based business processes, such as invoice processing, trade finance, etc.
AI-based bots for masking and storing critical information on the images and documents. Reduction in human errors and bottlenecks, minimized manual effort, and enhanced overall productivity

Contextual Communication Automation

Automation of incoming emails through an AI-based bot that responds without losing the content of the communication by recognizing the pattern and the context of email and can initiates a business transaction in third-party systems
AI-based bots to listen and sense customer interactions across various social media channels like Twitter, Facebook, etc., and deliver contextual responses

Intelligent Process Automation capabilities of NewgenONE Platform

Business Rules Management

Configure business rules to make your business more agile and responsive

Dynamic Case Management

Manage case-related content and communications in an intelligent and dynamic environment

Process Insights

Leverage analytics and process simulations for continuous process improvement

Process Modeling

Leverage a user-friendly interface to design workflows and define data models

Process Orchestration

Standardize and optimize end-to-end ad hoc and business-critical workflows

Reporting and Analytics

Optimize processes using comprehensive insights and drill-down dashboards

Robotic Process Automation (RPA)

Go beyond task automation. Address customer journey with end-to-end process automation

Personalized User Workspace

Secure and Easy access to contextual information and tasks for informed and timely decisions

Process Gamification

Gamify day-to-day tasks to improve employee engagement and productivity

Success Stories

Account opening and loan disbursal in 2-3 days

US-based bank automates and streamlines account opening and lending processes...

90% increase in workforce productivity

NIC Bank centralizes and digitizes their processes to improve productivity...

Improved agility and responsiveness

National Commercial Bank Jamaica leverages a low code digital transformation platform...

Frequently Asked Questions

What is robotic process automation?

Robotic process automation (RPA) is used to automate manual, labor-intensive, time-consuming, rule-based, or repetitive tasks. Typically, a bot performs these tasks more efficiently than humans while also being available 24/7 and easily interacting with in-house applications, websites, and user portals. Bots work well in a static environment and can log into different applications, copy and enter data, open emails and attachments, carry out calculations, and much more.

What can robotic process automation do?

RPA, if implemented well, can yield tremendous tactical and specific outcomes for enterprises across industries. RPA can empower your employees to perform better by automating mundane routine tasks to free up their bandwidth for more value-added tasks. Furthermore, intelligent RPA can help you predict behaviors and drive experience across touchpoints in the customer journey.

What are the types of robots in RPA?

There are two main types of RPA:

Attended RPA – Robots act as personal assistants on users’ computers, performing a series of user-triggered actions to complete simple, repetitive tasks and streamline the workflow

Unattended RPA – Robots require little to no human intervention while executing complex functions, such as intensive data processing, data management, or even complete back-office functions

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