Enable end-to-end management of content from creation, processing, maintenance, and access to long-term retention with Newgen’s OmniDocs WorkDesk. Leverage business use case-aligned desktops, such as Claims WorkDesk, Policy WorkDesk, Loan WorkDesk, HR WorkDesk, and more, built on Newgen OmniDocs Contextual Content Services Platform. Use WorkDesk independently or ensure seamless integration with business applications, third-party business applications, or workflow tools.

Content WorkDesk of NewgenONE Platform

Enhanced Collaboration

Seamless collaboration among stakeholders with the capability to add notes, bookmarks, and comment on case-related documents

Ability to join virtual meetings from the WorkDesk interface

Single-window Access to Content

Single interface for a unified content view, facilitating easy access to all the case-related documents

Multi-format content support for images, audio and video files, MS Office files, emails, and other large-size documents

Easy Document Discovery

Robust search engine and filters to easily find the desired content

Dedicated annotation search tool for locating highlights, comments, and other annotations applied on a document, regardless of its size

Comprehensive Content Management

Centralized repository for storing classified content

Rights-based access to folders, leading to different repository views for business users

Extensive content management capabilities, such as adding, viewing, comparing, merging, and printing documents, annotating content, maintaining versions and audit trails, saving PDF renditions, extracting pages, and more

Effective Communications

Ability to dynamically generate documents, such as response letters, agreements, contracts, policies, and more, using pre-defined templates

Instant dissemination of communications with attachments

Better Compliance and Security

Controlled access to content based on rights and privileges

Long-term content archival using retention policies for better compliance and information security

Contextual Content Services Capabilities of NewgenONE Platform

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