Communication Designer
Create engaging communications with simple, drag-and-drop functionalities.
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Customer Communication Designing Software
Design highly personalized and engaging communications using drag-and-drop capability. Enable component-based designing of communications for consistency, compliance, and standardization. Embed various types of graphs, charts, tables, images, fillable elements, and barcodes, and leverage multi-lingual capability.


Intuitive Visual Designer
- Easy-to-use, drag-and-drop designing tool
- User-friendly interface to capture variables and data fields
Device-friendly, Multi-lingual Communications
- HTML support for creating responsive and device-friendly e-mail communications
- Independent access to information for differently abled users by generating PDF/UA compliant output
- Multi-lingual communications for reaching and appealing to a larger customer base
Modern, Templatized Communications
- Charts and graphs for visually appealing and attractive communications
- Importing of existing designs for reusability and quick template development

Versioning, Sorting, and Bundling
- Template versioning with a check-in/out feature and assigned rights
- Defined bundles based on zip code, city, or other criteria
Data Privacy and Security
- Configurable passwords, digital signatures, 1-D and 2-D barcodes, watermarks, and HIPAA and PCI DSS-level encryption standards
- Maintain customers’ data confidentiality by masking account numbers, policy numbers, etc.
- Two-factor authentication for user accounts, negating any possibility of unauthorized access to data
Third-party Data Integration
- Third-party integration using web services
- Integration with multiple data sources, including MS SQL and Oracle through ODBC/JDBC connections, or import data from CSVs, JSONs, and XMLs
Capabilities of Newgen OmniChannel Cusotmer Engagement Platform
Success Stories

Policy generation in under 5 seconds

Automation of 300+ templates

Communication creation in 1-2 hours
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Case Study
Saudi Arabian Conglomerate Automates Invoice Processing...
Case study of how a leading petrochemical and industrial company was able to reduce turnaround ...

Case Study
Leading Bank Automates Document-centric Processes with...
The client bank, located on one of the prominent islands near Australia, has been catering ...

Case Study
Automating Communications for an Australian State...
The client is an Australian state government-owned company. They offer trustee, administration, and estate-related services. ...

Webinar
Communication Journey Orchestration for Contextual...
On-Demand
Watch this 30-minute webinar to address your need for customer-centric and personalized communications.