Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.

Secure Messaging Center with NewgenONE

End-to-end Messaging Management

Single interface to view messages and perform related functions, eliminating the need to navigate between different portals

Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments

Centralized repository for classified and structured content and communication management

Scalable and Secure

Flexibility to automatically scale to manage current and future content volume

Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders

Rights-based access for greater control over what messages users can read, create, modify, and delete

Extensive Search Capabilities

Powerful search engine to quickly find the desired messages and content

Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video

Contextual Content Services Capabilities of NewgenONE Platform
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