Secure Messaging Center
Streamline and secure enterprise-wide communications with specialized message management APIs
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Secure Messaging Center
Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.

End-to-end Messaging Management
- Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
- Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
- Centralized repository for classified and structured content and communication management

Scalable and Secure
- Flexibility to automatically scale to manage current and future content volume
- Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
- Rights-based access for greater control over what messages users can read, create, modify, and delete
Extensive Search Capabilities
- Powerful search engine to quickly find the desired messages and content
- Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video
Capabilities of Newgen Contextual Content Services Platform
Success Stories

Modernized digital policy servicing with Newgen

Created a digitally connected workplace

Document access anytime, anywhere
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