Secure Messaging Center
Streamline and secure enterprise-wide communications with specialized message management APIs
Request Demo
Secure Messaging Center
Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.

End-to-end Messaging Management
- Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
- Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
- Centralized repository for classified and structured content and communication management

Scalable and Secure
- Flexibility to automatically scale to manage current and future content volume
- Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
- Rights-based access for greater control over what messages users can read, create, modify, and delete
Extensive Search Capabilities
- Powerful search engine to quickly find the desired messages and content
- Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video
Contextual content services capabilities of NewgenONE Platform
Success Stories

Modernized digital policy servicing with Newgen

Created a digitally connected workplace

Document access anytime, anywhere
Learn more

Brochure
Newgen’s Contextual Content Solution for Insurers
Built on Newgen Omnidocs, the solution provides insurers with business use case aligned desktops like ...
August 2023

Video
ECM Connector for Salesforce
Your customers expect services in the blink of an eye, yet your employees often fail ...
July 2023

Analyst Report
The Forrester Wave™ – Content Platforms, Q1 2023
The Forrester Wave™ evaluated NewgenONE Contextual Content Services Platform and 12 other top content platform ...
March 2023

Whitepaper
How Enterprise Content Management Systems Define Success in...
Read the white paper to understand how to approach content by implementing modern technology such ...
January 2023