Secure Messaging Center
Streamline and secure enterprise-wide communications with specialized message management APIs
Request Demo
Secure Messaging Center
Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.
End-to-end Messaging Management
- Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
- Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
- Centralized repository for classified and structured content and communication management
Scalable and Secure
- Flexibility to automatically scale to manage current and future content volume
- Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
- Rights-based access for greater control over what messages users can read, create, modify, and delete
Extensive Search Capabilities
- Powerful search engine to quickly find the desired messages and content
- Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video
Contextual content services capabilities of NewgenONE Platform
Success Stories
Modernized digital policy servicing with Newgen
Created a digitally connected workplace
Document access anytime, anywhere
Learn more
Brochure
Newgen’s Contextual Content Solution for Insurers
Built on Newgen Omnidocs, the solution provides insurers with business use case aligned desktops like ...
August 2023
Video
ECM Connector for Salesforce
Your customers expect services in the blink of an eye, yet your employees often fail ...
July 2023
Analyst Report
The Forrester Wave™ – Content Platforms, Q1 2023
The Forrester Wave™ evaluated NewgenONE Contextual Content Services Platform and 12 other top content platform ...
March 2023
Whitepaper
How Enterprise Content Management Systems Define Success in...
Read the white paper to understand how to approach content by implementing modern technology such ...
January 2023
Blog
6 Ways Content Services Platform Can Help Unleash the Power of Content
Six ways content services platforms can help manage and utilize the ever-growing content to gain ...
Blog
Managing Content-centric Processes with Content Services Platform
Modern content services platforms to manage the ever-growing, voluminous, and mismanaged content for staying future-ready
Blog
Content Discovery is Way More Efficient with a Powerful Enterprise Search Capability
A powerful enterprise search capability built into your content management system can enable efficient content ...
Blog
CMIS – Redefining the Content Interoperability Space
Enterprise level critical information is very often scattered across disparate content repositories. Many of these ...