Secure Messaging Center

Streamline and secure enterprise-wide communications with specialized message management APIs

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 Secure Messaging Center - Secure Messaging Center

Secure Messaging Center


Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.

Secure Messaging Center

End-to-end Messaging Management

  • Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
  • Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
  • Centralized repository for classified and structured content and communication management
Secure Messaging Center

Scalable and Secure

  • Flexibility to automatically scale to manage current and future content volume
  • Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
  • Rights-based access for greater control over what messages users can read, create, modify, and delete

Extensive Search Capabilities

  • Powerful search engine to quickly find the desired messages and content
  • Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video

Contextual content services capabilities of NewgenONE Platform

Create, manage, and access secure content across multiple channels and devices

Integrate enterprise-wide content with OmniDocs for a holistic view of the information

Intelligently classify documents for streamlined access to relevant information

Intuitively search for content across repositories and systems using a single, unified interface

Leverage artificial intelligence to Automate extraction of data from documents and images

Increase efficiency and security with intelligent content capture and origination

Centrally configure, manage, and archive documents and records for better efficiency

Simplify content collaboration while allowing users to access case information from a single place

Streamline and secure enterprise communications with specialized message management APIs

Success Stories

Modernized digital policy servicing with Newgen - Secure Messaging Center
Modernized digital policy servicing with Newgen
The US-based holding company seamlessly migrated 40 TB content from the legacy system and automated 100+business...
Created a digitally connected workplace - Secure Messaging Center
Created a digitally connected workplace
The client is a Fortune 500 insurance company that provides personal, business, and specialty insurance. It is one of...
Document access anytime, anywhere - Secure Messaging Center
Document access anytime, anywhere
Leading statutory authority of the Government of Australia migrates their registry system onto a single platform for...

Learn more

Brochure: Newgen’s Contextual Content Solution for Insurers

Brochure

Newgen’s Contextual Content Solution for Insurers

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Analyst Report: The Forrester Wave™ – Content Platforms, Q1 2023

Analyst Report

The Forrester Wave™ – Content Platforms, Q1 2023

The Forrester Wave™ evaluated NewgenONE Contextual Content Services Platform and 12 other top content platform ...

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Whitepaper: How Enterprise Content Management Systems Define Success in Insurance

Whitepaper

How Enterprise Content Management Systems Define Success in...

Read the white paper to understand how to approach content by implementing modern technology such ...

January 2023