NewgenONE Platform
AI-powered Secure Messaging Center
Streamline and secure enterprise-wide communications with specialized message management APIs
Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.
Secure Messaging Center with NewgenONE
End-to-end Messaging Management
Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
Centralized repository for classified and structured content and communication management
Scalable and Secure
Flexibility to automatically scale to manage current and future content volume
Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
Rights-based access for greater control over what messages users can read, create, modify, and delete
Extensive Search Capabilities
GenAI-powered search engine capabilities to quickly find the desired messages and content
Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video
