Content Services Platform - Content Services Platform

Newgen OmniDocs

Content Services Platform

Create a workplace without boundaries with anytime-anywhere content access and document management

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Traditional Ways of Managing Content Can Slow You Down

A deluge of varied content
across data sources

Lack of collaboration, critical functionality and
anytime-anywhere access

Critical business information
locked in documents

regulatory compliances

You need right information—at the right time, right place.

It’s time to simplify your content-centric processes while infusing context in your engagements. Industry analysts have defined a Content Services Platform (CSP) as a tool or set of tools an enterprise uses to strategically use their growing content, data, and document needs. Going beyond a traditional ECM or content management systems, Newgen’s CSP allows enterprises to create, collaborate, share, transform, and leverage that content in business processes and to gain insight.

Unlock Simple with Newgen’s Content Services Platform

Newgen was recognized as a Visionary in the 2020 Gartner Magic Quadrant for CSPs. Our ECM solution allows you to leverage a modern and efficient way to derive business value from all your content.
The Newgen ECM suite is composed of content services, process services, records management, and collaboration tools. Newgen brings critical back-office and operational use cases (customer-centric business solutions) and a complete set of integrated services for both enterprises and SMBs, with key verticals being manufacturing, finance, government, insurance, and healthcare.
Build mission-critical content-centric applications rapidly, and easily deploy on-cloud or on-premises. Unlock content repositories and deliver business information via an engaging user experience. Deliver a better customer experience using the power of your digital content.

Trusted by Leading Industry Analysts and Customers

“Newgen is particularly strong in its transactional content services, including process automation, capture, and automated content generations.”

“A Strong Performer” in
ECM Content Platforms Wave™ Report, Q2 2021

“Newgen provides an extensive set of tooling to enable developers to build business applications using low-code/no-code techniques.”

A “Visionary” in
Gartner MQ for Content Services Platforms, 2020

With Our Content Services Platform, You Can Do It All

From enterprise content management (ECM) to capturing, processing, storing, and extending content for different industry use cases

Content Services Platform

Content Lifecycle Management

Create, manage, share, and archive different types of content with anytime-anywhere access. Complete information management with the flexibility to access and deliver digital content across all channels and devices.

Content ManagementEnterprise SearchRecords Management

Content Services Platform

Business Process Digitization

Digitize front-and back-end processes while intelligently capturing and extracting critical information from paper and digital documents. Leverage low-code content workflow capabilities to ensure rapid design and development of content-centric applications

Multi-channel Capture, Intelligent Extraction

Content Services Platform

Employee Productivity

Enable anytime-anywhere access, management, and real-time collaboration. Foster a hybrid culture with robust integration and empower employees with smart search and intelligent recommendations

Enterprise Search, Content Integration

Content Services Platform

Content Intelligence

Go beyond traditional ECM and unlock the possibilities of your end-to-end digital business. Utilize AI-powered capabilities for accurate content extraction, automatic document classification, and machine learning/sentiment analysis for smarter decision making. With model training studio, learn about new types of content for classification and metadata extraction.

Content ClassificationIntelligent Extraction

Content Services Platform

Information Governance and Compliance

Ensure safe access to content while maintaining security against unauthorized access to information. Enable long-term retention and disposition of enterprise records. Mitigate risk and meet regulatory compliances with records management certifications.

Records Management

Next Step

Enterprise Content Management Modernization

Seamlessly migrate from your legacy ECM system to create a digital workplace.

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Content Services Platform - Also Available as a Part of NewgenONE

NewgenONE, the comprehensive digital transformation platform, combines native process automation, content services, and communication management capabilities