Newgen Digital Transformation Platform

Leverage low code platform for your complex business needs.

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 Unified Platform for Enterprise-wide Digital Transformation - Platform

Unified Platform for Enterprise-wide Digital Transformation

Build an intelligent, connected, and future-ready enterprise using Newgen’s digital transformation platform with low code capability. Leverage the platform for your end-to-end digital transformation needs—from customer onboarding and service requests to lending and underwriting, and much more. Deliver purpose-built, industry applications to ensure streamlined operations across various customer journeys.

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A “Niche Player” in Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, 2020, published on 30 September, 2020, Paul Vincent et al.
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“A Strong Performer” in Digital Process Automation for Wide Deployments Wave™ Report, Q1 2019
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A Business Automation “Leader” in the 2021 Aspire Leaderboard for CCM
Platform - Contextual
Content Services (ECM)
Content Services (ECM)

Efficiently capture, manage, and leverage information across multiple channels using intelligent tools to automatically extract and analyze data, thereby continuously providing users with relevant information and context.

Platform - Intelligent
Process Automation (BPM)
Process Automation (BPM)

Achieve greater efficiency, agility, and scalability and mitigate business risks by leveraging intelligent technologies—such as RPA, ML, and AI—to optimize your processes by capitalizing on predictive insights and data-driven decision-making.

Platform - OmniChannel
Customer Engagement (CCM)
Customer Engagement (CCM)

Leverage new-age technologies and low code capabilities to bridge operational silos, enable omnichannel customer engagement, and ensure a 360-degree view of your enterprise, thereby delivering seamless user interactions.

Newgen Digital Automation Platform

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Capabilities of Newgen Digital Automation Platform

Enterprise Mobility
  • Low code application builder
  • Extended app usability
  • Fast and secure data transmission
  • Device tracking and monitoring
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Enterprise Mobility - Platform
AI-driven Analytics
  • Process and sentiment analysis
  • Process speed and efficiency
  • Contextual customer interactions
  • User-friendly interface for process visibility
  • Intelligent problem solving and decision making
  • API abstraction layer and topology manager
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AI-driven Analytics - Platform
Cloud Deployment
  • Cloud Deployment
  • On-premises Deployment
  • Hybrid Deployment
  • Security and Flexibility
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Cloud Deployment - Platform
Integration Ecosystem
  • API-based integration
  • Ready-made adaptors
  • Seamless integration with external applications
  • Secure and customizable interface
  • Streamlined data and content access
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Integration Ecosystem - Platform
  • Flexible deployment environment
  • User-friendly application development
  • Seamless DevOps lifecycle management
  • Comprehensive  dashboard for reporting and analysis
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DevOps - Platform

Success Stories

Modernized digital policy servicing with Newgen - Platform
Modernized digital policy servicing with Newgen
The US-based holding company seamlessly migrated 40 TB content from the legacy system and automated 100+business...
Enabled an omnichannel customer experience - Platform
Enabled an omnichannel customer experience
Medical technology company revolutionizes its customer journey by implementing an enterprise-wide BPM platform.
Improved agility and responsiveness - Platform
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code automation platform to digitally transform their end-to-end...

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Video: Intelligent Automation by Pascal Bornet


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