NewgenONE Platform
AI-powered Communication Distribution
Utilize AI-driven messaging to deliver timely, compliant communications across multiple channels, such as email, SMS, and WhatsApp, ensuring secure archival, seamless access, and enhanced customer engagement.
Leverage a unified system to track and send messages via e-mail, SMS, and WhatsApp. Ensure timely communication with customers through their preferred channels using our dynamic distribution engine.
Furthermore, ensure regulatory compliance related to the archival of physical and electronic communication records. Secure communication content in various forms to enhance information accessibility and faster retrieval.
Communication Distribution Capabilities of NewgenONE Platform
Unified and Configurable System
Single, centralized system for timely communications through customers’ preferred channels
Configurable communication modes and preferences per customer needs
Communication Distribution Efficiency
Efficient document distribution through parallel processing
Support for multiple output formats, including PDF, fillable PDF/UA, PostScript, and AFP
Concise and readable communications with short URLs using third-party URL shorteners like Bitly
Multi-channel Communication
Rule-based distribution to enable communication delivery across digital and traditional channels
Ready-made adaptors for distribution across social media platforms
Content Access and Archival
Integration with third-party archival systems to store and access communication content like Amazon S3 and Azure Blob
Secure archival of communications without scripting
Communication Tracking and Validation
Effortless tracking of delivered, undelivered, clicked, and bounced communications
Sampling and proofing for output validation before distribution
