Customer Communication Distribution Software
Leverage a unified system to track and send messages via e-mail, SMS, and WhatsApp. Ensure timely communication with customers through the channel of their choice using our dynamic distribution engine.
Furthermore, ensure compliance with regulatory requirements related to the archival of physical and electronic communication records. Secure communication content in various forms to enhance information accessibility and faster retrieval.
Unified and Configurable System
- Single, centralized system enabling timely delivery of communication through customers’ preferred channels
- Configurable communication modes and preferences per customer needs
Communication Distribution Efficiency
- Efficient document distribution through parallel processing
- Support for multiple print output formats, including PDF, PostScript, AFP, and HTML
- Rule-based distribution to enable communication across digital and traditional channels
- Ready-made adaptors for distribution across social media platforms
Content Access and Archival
- Integration with third-party archival system to store and access communication content
- Secure archival of communications, without scripting
Communication Tracking and Validation
- Tracking delivery status of communications, including delivered, clicked, undelivered, and bounced
- Sampling and proofing for output validation before distribution
Customers today demand instant and personalized communications through their channel of choice. They want self-service ...
Leverage a customer onboarding solution, built on a commercial digital automation platform, or invest in ...
Download this whitepaper to explore how you can ensure better customer service, exceed your customers’ expectations, ...
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