Enterprise Service Management Software

NewgenONE Platform for

Deliver transformed experiences in your services while ensuring control and governance

Deliver a great service experience to your internal and external customers, including partners, suppliers, employees, and other stakeholders. Manage a broad range of service requests, from sending updated information to updating transactions to making complex business decisions, with Newgen’s solutions, built on a low code digital transformation platform. Gain operational flexibility with ad-hoc routing, exception handling, and administrative interventions that don’t disrupt compliance or process adherence. Empower knowledge workers with automation and access to contextual information, freeing up their time to make smarter decisions.

Solution Built On NewgenONE Platform for Enterprise Content Management

Customer Service Management

Respond to customer service requests with speed and agility using low code digital automation platform.

Employee Service Management

Quickly track and resolve employee requests and grievances—everything from simple to complex, departmental to enterprise-wide.