Integrating and connecting across all channels and thereby ensuring an omnichannel experience, ensures no potential customer is overlooked.
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3 Disruptive Ideas Banks Can Take from Tesla Model 3
Lauded for its minimalistic design and selling like hotcakes, the Tesla model 3 is not your average set ...
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Accelerate your Digital Transformation Journey with Nigel Fenwick, Forrester
Digital transformation remains a hot topic of discussion. We have been hearing so much about it and yet ...
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The Right Healthcare Communication Strategy to Win Members Over!
Health Plans are now awakening to information-aware and tech-savvy members, it is important for them to revisit their ...
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For Financial Services in the Digital Age, The Ride Halts at a Next-Gen CCM
A well-executed Customer Communication Management (CCM) strategy is no cakewalk for Financial Services. Here's how you can walk ...
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Health Plans – Did you share the right information on Annual Enrollment Period with members?
Health Plans - Share the right information on AEP with members and streamline all your member-facing communications to ...
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Top 6 Hurdles in Smart City Development and How to Overcome Them
Smart cities are the one-stop solution to urbanization woes.
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Fostering Better Child and Family Services with Case Management
To provide better care and make each grant count, caseworkers, supervisors, program plan managers and child-serving agencies, such ...
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The Next Generation Provider Network Management Solution for Health plans
Health plans must adopt the next-generation provider network management solution to deliver enhanced member services and provider experience.
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Do What You Love: Key To Success
MY EXPERIENCE IN CORPORATE SOCIAL RESPONSIBILITY SECTOR ‘Doing good for others doesn’t come easy, if your work asks ...
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