MY EXPERIENCE IN CORPORATE SOCIAL RESPONSIBILITY SECTOR ‘Doing good for others doesn’t come easy, if your work asks ...
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Health Plans – Decoding the Five Reasons Your Appeals & Grievances Process Hurts
A happy member and a satisfied regulator is every health plan’s wish. Members, these days, are well-informed and ...
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What do you need to know before implementing RPA?
Robotic Process Automation (RPA) has been a buzzword for a while and will continue to be in 2018. ...
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What to expect from ECM in 2018?
It’s interesting to note how Enterprise Content Management (ECM) technology is undergoing a tremendous shift, but can we ...
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Customer Experience for Healthcare Payers (Part 2): Forrester’s insights on what to do in 2018
Last week we shared a few insights from our webinar featuring Kate McCarthy, Senior Forrester Analyst, for Healthcare ...
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Going Beyond Traditional ROI in Online Account Opening
Traditionally, business leaders sum up costs and benefits and assess net returns to calculate ROI. However, in this ...
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Customer Experience for Healthcare Payers (Part 1): A Checklist from Forrester
2018 is likely to be a year of uncertainty and change for health insurance markets. However, one thing ...
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Automation is the survival kit government offices are counting on
The country’s cyber and business space is going through a fair amount of transformation at the moment. With ...
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Roll out communications that do not DEMAND but command ATTENTION!
As mass marketing techniques and efforts fall on deaf years, it is for you to adopt a well-integrated ...
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Taming Abandonment in Online Account Opening
Millennial customers switch financial institutions in a jiffy. To reduce customer abandonment in Online Account Opening you need ...
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