Personalized User Workspace

Secure and Easy access to contextual information and tasks for informed and timely decisions

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 Personalized User Workspace - User Workspace

Personalized User Workspace


Allow business users to view and assign workitems, perform data entry operations and verification, manage approvals, and route files and data to accomplish a task. Improve productivity and facilitate informed decision-making with unified access to information.

 -  - User Workspace
User Workspace

Unified Interface

  • Easy, role-based access to all the queues the user needs to work on
  • Unified case files with the case-related information, including forms, tasks, case lifecycle, and documents

Interactive Dashboards

  • Intuitive dashboards with the ability to configure charts for faster access to workitems based on specific criteria
  • Ability to define the filter criteria for charts to easily track process data
User Workspace

Advanced Search

  • Ability to define multiple criteria for quickly searching work items
  • Pin advanced searches and mark queues as favorites to quickly access the most frequently worked-on items

Intelligent Process Automation capabilities of NewgenONE Platform

Configure business rules to make your business more agile and responsive

Manage case-related content and communications in an intelligent and dynamic environment

Leverage analytics and process simulations for continuous process improvement

Leverage a user-friendly interface to design workflows and define data models

Standardize and optimize end-to-end ad hoc and business-critical workflows

Optimize processes using comprehensive insights and drill-down dashboards

Go beyond task automation. Address customer journey with end-to-end process automation

Secure and Easy access to contextual information and tasks for informed and timely decisions

Gamify day-to-day tasks to improve employee engagement and productivity

Success Stories

Account opening and loan disbursal in 2-3 days - User Workspace
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes...
90% increase in workforce productivity - User Workspace
90% increase in workforce productivity
NIC Bank centralizes and digitizes their processes to improve productivity...
Improved agility and responsiveness - User Workspace
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code digital transformation platform...

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