Digital. Dynamic. Dependable.
Omnichannel Digital Account Opening
Enable a frictionless deposit account opening journey with an omnichannel, digital-first experience and create the perfect first impression. Onboard new customers in minutes through any channel, anytime, anywhere.
“Newgen’s digital account opening solution reduced our onboarding time by 40% and boosted customer satisfaction significantly. Its automation and seamless integration have been game-changers for us.”
Chief Digital Officer, Leading U.S. Customer
Features of Newgen’s Digital Account Opening Solution
Online Account Opening
Branch Account Opening
Business Account Opening
Account Maintenance
Online Account Opening
- Easily integrate with the core banking system for end-to-end support for consumer and business accounts
- AI-led omnichannel accessibility for applications with device-responsive interfaces
- Accessibility of saving and resuming the application journey without losing data
- Ability to prefill application for existing customers via online banking authentication
- Quick support for online/complex accounts such as IRA, HSA, Trust Accounts, etc.
- Seamless integrated end-to-end journey for ID verification, funding, signing, and account opening
- Frictionless journey with minimized manual efforts and automated data extraction from IDs
- Access to GenAI-powered dynamic workflows, disclosures, data, and documents for different products
Branch Account Opening
- Intuitive and Efficient step-by-step wizard for branch users
- First-time-right account opening with intelligent checklists, data validations, and documentation
- Seamless integration with core banking and other systems for instant account opening
- Built-in check ordering, debit card issuance, online banking enrollment, etc. capabilities
- Access to eSign functionality for in-person/remote/email logging in
- Easy funding option using ACH, credit/debit cards, cash, check, and account aggregators such as Plaid
- Instant cross-selling and referral options for additional services such as Treasury, Loans, etc.
Business Account Opening
- Omnichannel and cross-channel support for business account opening
- Consistent experience across online and in-branch business account opening process
- Proven solution with ready-to-deploy workflows for various business accounts like savings, checking, MMA, CDs
- Ability to handle complex accounts such as Trust Accounts, Associations, Municipal, Club and Escrow Accounts
- Seamless integrated business verification engine to eliminate/reduce document-based verification
- Instant account opening with integrated core banking and third-party systems such as ID authentication, eSign, BSA, AML, and payment gateways
- Easy extension to the business account maintenance process
Account Maintenance
- Rich domain experience in handling 70+ account maintenance requests, including signor change, address update, IRA/CD requests, etc.
- Dynamic workflows, policies, data, and documents to address different types of service requests
- Seamless integration with the core banking and other systems for service fulfillment (no data re-key)
- Improved turnaround time with reports and alerts while adhering to service-level agreements
- Ability to handle multiple service requests for the same accounts within the same workflow
- Intuitive visibility and tracking with color coding on original and updated data
- Ensure real-time reporting for executive management on service requests
Online Account Opening
- Easily integrate with the core banking system for end-to-end support for consumer and business accounts
- AI-led omnichannel accessibility for applications with device-responsive interfaces
- Accessibility of saving and resuming the application journey without losing data
- Ability to prefill application for existing customers via online banking authentication
- Quick support for online/complex accounts such as IRA, HSA, Trust Accounts, etc.
- Seamless integrated end-to-end journey for ID verification, funding, signing, and account opening
- Frictionless journey with minimized manual efforts and automated data extraction from IDs
- Access to GenAI-powered dynamic workflows, disclosures, data, and documents for different products
Branch Account Opening
- Intuitive and Efficient step-by-step wizard for branch users
- First-time-right account opening with intelligent checklists, data validations, and documentation
- Seamless integration with core banking and other systems for instant account opening
- Built-in check ordering, debit card issuance, online banking enrollment, etc. capabilities
- Access to eSign functionality for in-person/remote/email logging in
- Easy funding option using ACH, credit/debit cards, cash, check, and account aggregators such as Plaid
- Instant cross-selling and referral options for additional services such as Treasury, Loans, etc.
Business Account Opening
- Omnichannel and cross-channel support for business account opening
- Consistent experience across online and in-branch business account opening process
- Proven solution with ready-to-deploy workflows for various business accounts like savings, checking, MMA, CDs
- Ability to handle complex accounts such as Trust Accounts, Associations, Municipal, Club and Escrow Accounts
- Seamless integrated business verification engine to eliminate/reduce document-based verification
- Instant account opening with integrated core banking and third-party systems such as ID authentication, eSign, BSA, AML, and payment gateways
- Easy extension to the business account maintenance process
Account Maintenance
- Rich domain experience in handling 70+ account maintenance requests, including signor change, address update, IRA/CD requests, etc.
- Dynamic workflows, policies, data, and documents to address different types of service requests
- Seamless integration with the core banking and other systems for service fulfillment (no data re-key)
- Improved turnaround time with reports and alerts while adhering to service-level agreements
- Ability to handle multiple service requests for the same accounts within the same workflow
- Intuitive visibility and tracking with color coding on original and updated data
- Ensure real-time reporting for executive management on service requests
Prebuilt Connectors & APIs
Enable seamless integration for easy data exchange by leveraging prebuilt connectors designed for a wide range of enterprise applications. Integrate with any system or application using industry-standard protocols and frameworks, including REST, SOAP, Swagger, and OData.
Customers
Customers
Customers
Customers
Customers
Customers
Customers
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
Solutions Built on NewgenONE Platform for Banking
NewgenONE AI Agents for Financial Institutions
Newgen AI Hub for Intelligent Banking
Frequently Asked Questions
Newgen helps financial institutions embrace dynamic, dependable, and digital-first banking using its AI-powered low-code automation platform. This enables faster onboarding, seamless customer journeys, real-time decision-making, and adaptability to regulatory changes.
With digital, branch, and business account onboarding solutions, banks can cut abandonment rates by up to 60%, accelerate acquisition, and ensure compliance while offering a frictionless, personalized experience.
Yes. By automating processes, eliminating silos, and enabling straight-through processing, banks using Newgen have seen up to a 50% reduction in operational costs and up to 300% increase in employee efficiency.
Unlike siloed legacy applications, NewgenONE is a unified low-code platform with AI, machine learning, and generative AI. It integrates seamlessly with existing infrastructure, modernizes workflows, and provides end-to-end visibility across deposits, loans, compliance, and customer service.
Newgen’s configurable solutions ensure quick adaptation to regulatory changes, including specialized support for Section 1071 reporting. The platform automates demographic data collection, builds firewalls for sensitive data, and generates accurate compliance reports.
AI and GenAI power automation across loan underwriting, fraud detection, collections, cross-selling, and portfolio monitoring. For example, AI-driven underwriting enables faster loan approvals, while GenAI-powered insights improve decision-making and customer engagement.
Newgen streamlines the entire lifecycle of CRE, C&I, and small business loans, from origination to disbursement. Automated workflows, AI-driven analytics, and secure servicing ensure faster disbursement and reduced manual effort.
Yes. Newgen automates trade finance documentation, negotiations, and remittances, and digitizes supply chain finance tracking and onboarding through intuitive workflows, bringing agility, security, and transparency to transactional banking.
Global banks using Newgen have achieved:
- 60% reduction in abandonment rates
- 40% faster onboarding
- 75% drop in audit time and cost
- 50% increase in straight-through processing
- 45% faster loan disbursement
- 20% boost in customer satisfaction
With 30+ years of domain expertise, a proven low-code advantage, and a focus on continuous innovation, Newgen empowers banks to go-to-market faster, stay compliant, and deliver a superior digital-first experience while maximizing ROI.
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