Electronic Documents and Records Management Software
Manage the end-to-end content lifecycle, from creation to disposal, to ensure effective service delivery and public accountability. Capture, process, and view various content types, including physical documents, e-mails, and social media posts. Streamline your physical and digital records by leveraging the application’s key features including multi-channel content capture, compliant records management, secure archival, version management, and faster retrieval.
Centralized Content Management
- Centralized repository with online accessibility and comprehensive search features
- Integrated social media engine for capturing, monitoring, and archiving social content and customer interactions
Comprehensive Content Search and Retrieval
- Comprehensive search features for file plan and records, based on general content properties, including date, range, and metadata fields
- Integrated systems for faster information retrieval
Streamlined Information Access
- Online self-service portal to provide easy information access to customers
- Simple user interface for end users to add and index documents, search a record, and ask for a physical copy
Unified, Platform-based System
- Extensible platform for integrations with disparate IT infrastructure, reducing data redundancies and delays
- Expansive integration frameworks for interoperability of systems and agencies
Data Security and Integrity
- Comprehensive records lifecycle management for long-term storage of content
- Rights-based access and encrypted storage to ensure information security
- Modifications not allowed in documents marked as ‘records’ to maintain data integrity
Compliance and Risk Management
- Compliant with DOD 50515.02, VERS, and NRAA records management
- Extensive audit trails and robust policy-based security to reduce risk
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