Electronic Documents and Records Management Software

Manage the end-to-end content lifecycle, from creation to disposal, to ensure effective service delivery and public accountability. Capture, process, and view various content types, including physical documents, e-mails, and social media posts. Streamline your physical and digital records by leveraging the application’s key features including multi-channel content capture, compliant records management, secure archival, version management, and faster retrieval.

Centralized Content Management

Centralized repository with online accessibility and comprehensive search features
Integrated social media engine for capturing, monitoring, and archiving social content and customer interactions

Comprehensive Content Search and Retrieval

Comprehensive search features for file plan and records, based on general content properties, including date, range, and metadata fields
Integrated systems for faster information retrieval

Streamlined Information Access

Online self-service portal to provide easy information access to customers
Simple user interface for end users to add and index documents, search a record, and ask for a physical copy

Unified, Platform-based System

Extensible platform for integrations with disparate IT infrastructure, reducing data redundancies and delays
Expansive integration frameworks for interoperability of systems and agencies

Data Security and Integrity

Comprehensive records lifecycle management for long-term storage of content
Rights-based access and encrypted storage to ensure information security
Modifications not allowed in documents marked as ‘records’ to maintain data integrity

Compliance and Risk Management