Content Classification

Intelligently classify documents for streamlined access to relevant information

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 Content Classification and Categorization Software - Content Classification

Content Classification and Categorization Software


Auto-classify documents based on characteristics—structural, textual, or both—to streamline your content management operations. Leverage machine learning and artificial intelligence-based technologies to enable layout-, object-, and content-based classification. Enable access to contextual information to ensure smarter decision-making, improved productivity, and better customer experience.

 -  - Content Classification
Content Classification

Document Identification and Organization

  • Identification of document type and processing of high volume of structured, semi-structured, and unstructured documents
  • Automated organization, sequencing, and classification of documents, to eliminate labor-intensive, manual processes

Layout-, Object-, and Content-based Classification

  • Layout- and object-based classification to classify structured documents based on visual patterns, logos, symbols, and more
  • Content-based classification to classify semi-structured and unstructured documents by inspecting important keywords in the text and identifying relationships between them

Machine Learning-based Classification

  • Trainable, machine learning technology for continuous improvement of classification accuracy
  • Dedicated model training tool, to easily create, train, and deploy new classification models
Content Classification

Streamlined Service Request Processing

  • Classification and grouping of customers’ documents for faster processing of service requests
  • Easy integration with core business applications, content management platforms, and document capture applications

Smart Document Capture Tools

  • Elimination of manual segregation through separator pages
  • Automatic classification of documents imported in bulk

Data Confidentiality and Compliance

  • Classification of documents while adhering to confidentiality and compliance requirements, including HIPAA, PCI DSS, and GDPR
  • Management of litigation documents by specifically classifying for eDiscovery, legal hold, legal investigations, and other cases

Contextual content services capabilities of NewgenONE Platform

Create, manage, and access secure content across multiple channels and devices

Integrate enterprise-wide content with OmniDocs for a holistic view of the information

Intelligently classify documents for streamlined access to relevant information

Intuitively search for content across repositories and systems using a single, unified interface

Leverage artificial intelligence to Automate extraction of data from documents and images

Increase efficiency and security with intelligent content capture and origination

Centrally configure, manage, and archive documents and records for better efficiency

Simplify content collaboration while allowing users to access case information from a single place

Streamline and secure enterprise communications with specialized message management APIs

Success Stories

Modernized digital policy servicing with Newgen - Content Classification
Modernized digital policy servicing with Newgen
The US-based holding company seamlessly migrated 40 TB content from the legacy system and automated 100+business...
Created a digitally connected workplace - Content Classification
Created a digitally connected workplace
The client is a Fortune 500 insurance company that provides personal, business, and specialty insurance. It is one of...
Document access anytime, anywhere - Content Classification
Document access anytime, anywhere
Leading statutory authority of the Government of Australia migrates their registry system onto a single platform for...

Learn more

Brochure: Newgen’s Contextual Content Solution for Insurers

Brochure

Newgen’s Contextual Content Solution for Insurers

Built on Newgen Omnidocs, the solution provides insurers with business use case aligned desktops like ...

August 2023

Video: ECM Connector for Salesforce

Video

ECM Connector for Salesforce

Your customers expect services in the blink of an eye, yet your employees often fail ...

July 2023

Analyst Report: The Forrester Wave™ – Content Platforms, Q1 2023

Analyst Report

The Forrester Wave™ – Content Platforms, Q1 2023

The Forrester Wave™ evaluated NewgenONE Contextual Content Services Platform and 12 other top content platform ...

March 2023

Whitepaper: How Enterprise Content Management Systems Define Success in Insurance

Whitepaper

How Enterprise Content Management Systems Define Success in...

Read the white paper to understand how to approach content by implementing modern technology such ...

January 2023