“We have reduced the time to quote and can make accurate decisions with Newgen’s Insurance WorkDesk Solution. Automated processing, real-time integration, and faster policy issuance have led to a better customer experience and higher business volume.”
CTO, Leading P&C Insurer
Store content based on the defined classification scheme in a centralized repository. Add documents, view properties, maintain versions, capture audit trails, annotate content, including video and audio files, compare documents with synchronous scrolling and highlighted differences, save PDF renditions, and add comments on documents.
Obtain a 360-degree view of all the content related to customers, processes, and claims, and set multiple levels of access rights on folders and documents to enable different repository views for various users. Access content, including large-sized documents, images, audios, videos, MS Office files, and emails from a single platform.
Initiate correspondence through MS Teams and Zoom meetings from the core policy administration system interface. Generate, track, and archive documents, such as response letters, agreements, contracts, policy renewal, and claim reports, using predefined templates. Deliver personalized customer communication along with required attachments.
Find desired claims files and policy documents quickly with a powerful search engine and filters. Track all highlights, comments, and annotations within a document, regardless of its size, through a dedicated annotation search tool.
Request a demo to explore how our contextual content services integrate with the core insurance platform to automate the life insurance journey.
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