About the Client
The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets.
Day-to-day Challenges Faced by the Bank
- Inefficient and outdated legacy systems
- Sluggish deployment cycles, spanning months
- Complex change management process
- Lack of visibility and standardization
- Suboptimal user experience and interface
- Limited reporting capabilities
- No tracking mechanism
- High dependency on IT
- Weak integration
How Newgen Helped?
To overcome these existing challenges, the bank chose Newgen as its technology partner and modernized its operations across various critical financial processes.
Key Highlights of the Implemented Solution
- Low code automation framework, enabling rapid deployment and changes
- An intuitive user interface
- Automated e-mail notifications and alerts
- 360-degree view of each deal, offering detailed insights to users
- Functionalities to smoothly create and automate processes
- Comprehensive audit and compliance capabilities
Read the complete case study to understand how the bank leveraged Newgen’s solution to streamline its various processes while reducing turnaround times, maximizing operational efficiencies, and increasing agility.