Customers
Our customers are at the heart of our mission—we strive to keep you ahead of the curve.
Contact Newgen
“Every company’s greatest assets are its customers, because without customers there is no company” – Michael LeBoeuf
Customer success is our highest priority. We are focused on helping our customers achieve their digital transformation objectives while delivering value to their own customers. Enterprises globally trust us for our commitment toward our customers.

Enable
- Customer advisory council to foster engagement and collaboration
- Customer community to facilitate communication with your peers
- Customer meets for networking and recognizing your achievements
- Customer communications, including industry-specific newsletters and thought leadership content

Measure
- Annual customer satisfaction survey to gather feedback and continually improve your experience
- Survey analysis and communication of findings
- Action plan for improving your experience based on survey findings

Celebrate
- Celebration of important milestones and landmark achievements
- Awards and accolades to recognize successful implementations and collaborations
- Success stories and press releases to showcase your achievements

Greg Sullins
Executive Vice President
Wilson Bank & Trust

Mr. Simon Adu-Gyamfi
Director, Banking Operations
Fidelity Bank Ghana Limited

Matt Layer
Chief Lending Officer
LCNB National Bank

Michael DeCouto
Chief Digital & Marketing Officer
Clarien Bank Bermuda

Nayeem A Akbar
Nayeem A Akbar, Operations and Business Support (OSS/BSS)
Salam Telecom

Vinodanand Jha
Sr. Vice President - Information Technology and Administration
Olam International Ltd. Gabon

Dr. Tariq Saleh Taha
Chief Retail Banking Officer
Bank Dhofar

Tri Indra Basoeki
Executive Vice President of Enterprise Shared Service Business
PT. Infomedia Nusantara

Saheed Ekeolere
Divisional Head Operations
TAJBank

With Newgen’s digital transformation platform, we developed such a unique . . .
Liza Montelibano
Chief Financial Officer and Corporate Information Officer
Aboitiz Power Corporation

Jolly Eldho
Finance Controller (CFO)
Jaleel Holdings LLC
Success Stories

Credit offers in less than 1 minute

50% reduction in costs

Improved agility and responsiveness

Completely automated loan origination process

Transformed front and backend processes

Enhanced productivity and efficiency
Awards and Recognition
Key Customers
