Our customers are at the heart of our mission—we strive to keep you ahead of the curve.

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  - Customers

“Every company’s greatest assets are its customers, because without customers there is no company” – Michael LeBoeuf

Customer success is our highest priority. We are focused on helping our customers achieve their digital transformation objectives while delivering value to their own customers. Enterprises globally trust us for our commitment toward our customers.



Stay connected with us and your industry peers.

  • Customer advisory council to foster engagement and collaboration
  • Customer community to facilitate communication with your peers
  • Customer meets for networking and recognizing your achievements
  • Customer communications, including industry-specific newsletters and thought leadership content



Assess how our implementations have helped you achieve your goals.

  • Annual customer satisfaction survey to gather feedback and continually improve your experience
  • Survey analysis and communication of findings
  • Action plan for improving your experience based on survey findings



Join us in celebrating your success.

  • Celebration of important milestones and landmark achievements
  • Awards and accolades to recognize successful implementations and collaborations
  • Success stories and press releases to showcase your achievements

Success Stories

Credit offers in less than 1 minute - Customers
Credit offers in less than 1 minute
Qander Consumer Finance leverages Newgen’s digital automation platform to deliver credit offers to customers in under...
50% reduction in costs - Customers
50% reduction in costs
Senior Vice President at BNB Bank discusses how Newgen has empowered their employees and enhanced customer retention.
Improved agility and responsiveness - Customers
Improved agility and responsiveness
National Commercial Bank Jamaica talks about how Newgen enabled them to deliver an overall seamless vendor and customer...
Completely automated loan origination process - Customers
Completely automated loan origination process
United Bank talks partnering with Newgen to transform their company culture and automate their processes for increased...
Transformed front and backend processes - Customers
Transformed front and backend processes
Nigeria-based bank, Stanbic IBTC, discusses how Newgen helped to “demystify digitization” and transform their front...
Enhanced productivity and efficiency - Customers
Enhanced productivity and efficiency
Tokio Marine HCC describes how Newgen's unified digital automation platform empowered them to deliver a superior...

Awards and Recognition

Key Customers

 -  - Customers