Customers
Our customers are at the heart of our mission—we strive to keep you ahead of the curve.
Contact Newgen
“Every company’s greatest assets are its customers, because without customers there is no company” – Michael LeBoeuf
Customer success is our highest priority. We are focused on helping our customers achieve their digital transformation objectives while delivering value to their own customers. Enterprises globally trust us for our commitment toward our customers.

Enable
- Customer advisory council to foster engagement and collaboration
- Customer community to facilitate communication with your peers
- Customer meets for networking and recognizing your achievements
- Customer communications, including industry-specific newsletters and thought leadership content

Measure
- Annual customer satisfaction survey to gather feedback and continually improve your experience
- Survey analysis and communication of findings
- Action plan for improving your experience based on survey findings

Celebrate
- Celebration of important milestones and landmark achievements
- Awards and accolades to recognize successful implementations and collaborations
- Success stories and press releases to showcase your achievements

Mitch Cook
Senior Regional President
MidWestOne Bank

Matt Layer
Chief Lending Officer
LCNB National Bank

Michael DeCouto
Chief Digital & Marketing Officer
Clarien Bank Bermuda

Vinodanand Jha
Sr. Vice President - Information Technology and Administration
Olam International Ltd. Gabon

Dr. Tariq Saleh Taha
Chief Retail Banking Officer
Bank Dhofar

Howard Gordon
Snr. General Manager – Group information Technology Division
National Commercial Bank

Tri Indra Basoeki
Executive Vice President of Enterprise Shared Service Business
PT. Infomedia Nusantara

Must admit Al Reyami Technologies and Newgen Software has done a stellar job in terms of achieving our vision and facilitating our overall process restructuring & automation. Image enablement in SAP played a pivotal role in work from home induced by the current Covid situation, ensuring smooth payment processing through digital documents. Also, document retrieval for audits and tax compliance is now available with a click of a button.
Further, auto-fetching of data from staging tables enabled us to simplify bulk scanning and real-time indexing with zero manual efforts. Productivity improvements and cost savings were additional byproducts.
Jolly Eldho
Finance Controller
Jaleel Holdings LLC, Dubai, UAE

Saheed Ekeolere
Divisional Head Operations
TAJBank
Success Stories

Credit offers in less than 1 minute

50% reduction in costs

Improved agility and responsiveness

Completely automated loan origination process

Transformed front and backend processes

Enhanced productivity and efficiency
Awards and Recognition
Key Customers
