Dynamic Case Management
Manage case-related content and communications in an intelligent and dynamic environment.
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Dynamic Case Management Software
Empower your knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations while working on complex cases. Supported with robust case management capabilities to manage case-related information, documents, and communications from one place.


Case Creation and Configuration
- Easy Case creation and configuration using a global task library
- Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations
Dynamic Task Creation and Execution
- Flexibility to execute discretionary tasks based on changing goals
- Ad hoc task creation to handle unprecedented situations during run-time

Collaborative Decision-making
- Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
- Better decision-making with real-time case sharing and collaboration
- Greater flexibility to handle exceptions for long-running processes involving multiple stakeholders
Visibility and Insights
- Real-time case lifecycle visualization
- Insights into the case and task workers’ performances
- Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications
Intelligent Process Automation capabilities of NewgenONE Platform
Success Stories

Account opening and loan disbursal in 2-3 days

90% increase in workforce productivity

Improved agility and responsiveness
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