Case Management Software | Dynamic Case Management Platform

Dynamic Case Management Software

Empower your knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations while working on complex cases. Supported with robust case management capabilities to manage case-related information, documents, and communications from one place.

Case Creation and Configuration

Easy Case creation and configuration using a global task library
Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations

Dynamic Task Creation and Execution

Flexibility to execute discretionary tasks based on changing goals
Ad hoc task creation to handle unprecedented situations during run-time

Collaborative Decision-making

Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
Better decision-making with real-time case sharing and collaboration
Greater flexibility to handle exceptions for long-running processes involving multiple stakeholders

Visibility and Insights

Real-time case lifecycle visualization
Insights into the case and task workers’ performances
Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications

Intelligent Process Automation capabilities of NewgenONE Platform

Business Rules Management

Configure business rules to make your business more agile and responsive

Dynamic Case Management

Manage case-related content and communications in an intelligent and dynamic environment

Process Insights

Leverage analytics and process simulations for continuous process improvement

Process Modeling

Leverage a user-friendly interface to design workflows and define data models

Process Orchestration

Standardize and optimize end-to-end ad hoc and business-critical workflows

Reporting and Analytics