Dynamic Case Management

Manage case-related content and communications in an intelligent and dynamic environment.

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 Dynamic Case Management Software - Dynamic Case Management

Dynamic Case Management Software


Empower your knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations while working on complex cases. Supported with robust case management capabilities to manage case-related information, documents, and communications from one place.

 -  - Dynamic Case Management
Dynamic Case Management

Case Creation and Configuration

  • Easy Case creation and configuration using a global task library
  • Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations

Dynamic Task Creation and Execution

  • Flexibility to execute discretionary tasks based on changing goals
  • Ad hoc task creation to handle unprecedented situations during run-time
Dynamic Case Management

Collaborative Decision-making

  • Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
  • Better decision-making with real-time case sharing and collaboration
  • Greater flexibility to handle exceptions for long-running processes involving multiple stakeholders

Visibility and Insights

  • Real-time case lifecycle visualization
  • Insights into the case and task workers’ performances
  • Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications

Intelligent Process Automation capabilities of NewgenONE Platform

Configure business rules to make your business more agile and responsive

Manage case-related content and communications in an intelligent and dynamic environment

Leverage analytics and process simulations for continuous process improvement

Leverage a user-friendly interface to design workflows and define data models

Standardize and optimize end-to-end ad hoc and business-critical workflows

Optimize processes using comprehensive insights and drill-down dashboards

Go beyond task automation. Address customer journey with end-to-end process automation

Secure and Easy access to contextual information and tasks for informed and timely decisions

Gamify day-to-day tasks to improve employee engagement and productivity

Success Stories

Account opening and loan disbursal in 2-3 days - Dynamic Case Management
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes...
90% increase in workforce productivity - Dynamic Case Management
90% increase in workforce productivity
NIC Bank centralizes and digitizes their processes to improve productivity...
Improved agility and responsiveness - Dynamic Case Management
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code digital transformation platform...

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