Process Insights

Leverage analytics and simulations for continuous process improvement.

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 Process Analytics and Insights Software - Process Insights

Process Analytics and Insights Software


Look into the future! Analyze trends and predict the impact of strategic changes within your enterprise using our process insights tool. Uncover business risks and bottlenecks by evaluating historical data and creating real-world, industry-standard simulations.

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Process Insights

What-if Scenarios and Analysis

  • Historical data analyzer for identifying bottlenecks, delayed activities, and demand spikes
  • Industry-standard simulator for analyzing potential outcomes

Configurable Simulations

  • Web-based interface for creating real-world scenarios
  • Preemptive reconfiguration of processes to deliver better business values

Heatmaps, Reports, and Drilldowns

  • Color-coded heatmaps and summarized reports for various KPIs
  • Process- to activity-level drilldowns and advanced visualization
Process Insights

AI-driven Forecasting and Analytics

  • Workload and completion time predictions based on past data
  • “Best course of action” suggestions to meet the desired process KPIs
  • Better resource utilization through recommended resource allocation, resulting in cost-effectiveness and reduced turnaround times

KPI Monitoring and SLA Adherence

  • Monitoring of process and activity-level KPIs, including the percentage of SLAs met, average TAT, and resource usage
  • Adherence with process and activity-level SLAs with real-time visualization and optimization

Comprehensive Analysis

  • Time trend analysis for complete monitoring of processes
  • Root cause analysis by deep diving into reports

Capabilities of Newgen Low Code Process Automation Platform

Rely on a rapid application development environment for...

Extend workflow usability by combining robotic...

Leverage a user-friendly interface to design workflows and...

Build robust and intuitive applications with minimal IT...

Configure business rules to make your business more agile...

Manage case-related content and communications in an...

Standardize and optimize end-to-end ad hoc and...

Leverage analytics and simulations to monitor and optimize...

Optimize processes using comprehensive reports and...

Success Stories

Account opening and loan disbursal in 2-3 days - Process Insights
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes...
90% increase in workforce productivity - Process Insights
90% increase in workforce productivity
NIC Bank centralizes and digitizes their processes to improve productivity...
Improved agility and responsiveness - Process Insights
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code digital transformation platform...

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