Communication Designer

Create engaging communications with simple, drag-and-drop functionalities.

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 Customer Communication Designing Software - Communication Designer

Customer Communication Designing Software


Design highly personalized and engaging communications using drag-and-drop capability. Enable component-based designing of communications for consistency, compliance, and standardization. Embed various types of graphs, charts, tables, images, and barcodes, and leverage multi-lingual capability.

 -  - Communication Designer
Communication Designer

Intuitive Visual Designer

  • Easy-to-use, drag-and-drop designing tool
  • User-friendly interface to capture variables and data fields

Device-friendly, Multi-lingual Communications

  • HTML support for creating responsive and device-friendly e-mail communications
  • Multi-lingual communications for reaching and appealing to a larger customer base

Modern, Templatized Communications

  • Charts and graphs for visually appealing and attractive communications
  • Importing of existing designs for reusability and quick template development
Communication Designer

Versioning, Sorting, and Bundling

  • Template versioning with a check-in/out feature and assigned rights
  • Defined bundles based on zip code, city, or other criteria

Data Encryption and Masking

  • Configurable passwords, digital signatures, 1-D and 2-D barcodes, watermarks, and HIPAA and PCI DSS-level encryption standards
  • Maintain customers’ data confidentiality by masking account numbers, policy numbers, etc.

Third-party Data Integration

  • Third-party integration using web services
  • Integration with multiple data sources, including MS SQL and Oracle through ODBC/JDBC connections, or import data from CSVs and XMLs

Capabilities of Newgen OmniChannel Cusotmer Engagement Platform

Digital and Social...

Decipher your customers’ interactions across channels...

Designer

Create engaging communications with simple, drag-and-drop...

Generation

Deliver personalized and responsive communications.

Distribution

Enable secure distribution of communication content through...

Monitoring

Stay on top of customer communications with end-to-end...

Templates

Design engaging communications with user-friendly templates.

Success Stories

Policy generation in under 5 seconds - Communication Designer
Policy generation in under 5 seconds
One of India’s leading insurance companies implements a communication management system to streamline their policy...
Automation of 300+ templates - Communication Designer
Automation of 300+ templates
Riyadh-based bank automates and standardizes their content management processes to rapidly generate communications and...
Communication creation in 1-2 hours - Communication Designer
Communication creation in 1-2 hours
South-Asian bank drastically reduces turnaround time and delivers enhanced customer experiences by enabling end-to-end...

Learn more

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