Process Insights

Process Analytics and Insights Software

Look into the future! Analyze trends and predict the impact of strategic changes within your enterprise using our process insights tool. Uncover business risks and bottlenecks by evaluating historical data and creating real-world, industry-standard simulations.

What-if Scenarios and Analysis

Historical data analyzer for identifying bottlenecks, delayed activities, and demand spikes
Industry-standard simulator for analyzing potential outcomes

Configurable Simulations

Web-based interface for creating real-world scenarios
Low code capability for building simulations and solutions

Heatmaps, Reports, and Drilldowns

Color-coded heatmaps and summarized reports for various KPIs
Process- to activity-level drilldowns and advanced visualization

KPI Monitoring and SLA Adherence

Monitoring of process and activity-level KPIs, including the percentage of SLAs met, average TAT, and resource usage
Adherence with process and activity-level SLAs with real-time visualization and optimization

Comprehensive Analysis

Time trend analysis for complete monitoring of processes
Root cause analysis by deep diving into reports

Forecasting and Recommendations

Workload and completion time predictions based on past data
“Best course of action” suggestions to meet the desired process KPIs
Better resource utilization through recommended resource allocation, resulting in cost-effectiveness and reduced turnaround times

Capabilities of Newgen Intelligent Process Automation Platform

Process Modeling

Leverage a user-friendly interface to design workflows and...

User Interface Designing

Build robust and intuitive applications with minimal IT...

Business Rules Management

Configure business rules to make your business more agile...

Dynamic Case Management

Manage case-related content and communications in an...

Process Orchestration

Standardize and optimize end-to-end ad hoc and...

Process Insights