Newgen iBPS Process Insights

Process Insights

Leverage analytics and simulations to monitor and optimize processes.

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 Process Analytics and Insights Software - Process Insights

Process Analytics and Insights Software


Look into the future! Analyze trends and predict the impact of strategic changes within your enterprise using our process insights tool. Uncover business risks and bottlenecks by evaluating historical data and creating real-world, industry-standard simulations.

 -  - Process Insights
Process Insights

What-if Scenarios and Analysis

  • Historical data analyzer for identifying bottlenecks, delayed activities, and demand spikes
  • Industry-standard simulator for analyzing potential outcomes

Configurable Simulations

  • Web-based interface for creating real-world scenarios
  • Low code capability for building simulations and solutions

Heatmaps, Reports, and Drilldowns

  • Color-coded heatmaps and summarized reports for various KPIs
  • Process- to activity-level drilldowns and advanced visualization
Process Insights

KPI Monitoring and SLA Adherence

  • Monitoring of process and activity-level KPIs, including the percentage of SLAs met, average TAT, and resource usage
  • Adherence with process and activity-level SLAs with real-time visualization and optimization

Comprehensive Analysis

  • Time trend analysis for complete monitoring of processes
  • Root cause analysis by deep diving into reports

Forecasting and Recommendations

  • Workload and completion time predictions based on past data
  • “Best course of action” suggestions to meet the desired process KPIs
  • Better resource utilization through recommended resource allocation, resulting in cost-effectiveness and reduced turnaround times

Capabilities of Newgen Intelligent Process Automation Platform

Process Modeling

Leverage a user-friendly interface to design workflows and...

User Interface Designing

Build robust and intuitive applications with minimal IT...

Business Rules Management

Configure business rules to make your business more agile...

Dynamic Case Management

Manage case-related content and communications in an...

Process Orchestration

Standardize and optimize end-to-end ad hoc and...

Process Insights

Leverage analytics and simulations to monitor and optimize...

Reporting and Analytics

Optimize processes using comprehensive reports and insights.

Process Gamification

Create a game-like experience for performing day-to-day...

Success Stories

Account opening and loan disbursal in 2-3 days - Process Insights
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes on a low code digital automation platform.
90% increase in productivity - Process Insights
90% increase in productivity
NIC Bank centralizes and digitizes their processes to improve productivity and compliance while reducing turnaround...
Improved agility and responsiveness - Process Insights
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code automation platform to digitally transform their end-to-end...

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