An Apex Government Organization in Singapore Automates Its Subvention Process with Newgen

Background

The government organization is responsible for managing the country’s public healthcare system. It is a people-centered organization committed to medical excellence, promoting good health, and ensuring access to healthcare services for its citizens. It was seeking a solution to automate its paper-based subvention process that could help reduce errors and turnaround time.

Key Challenges

• Labor-intensive and paper-based process
• Time-consuming process to retrieve information from physical documents
• Slow productivity as employees referred to multiple systems
• Transparency issues due to the lack of a single interface

Newgen’s Solution

The client implemented Newgen’s Low Code Process Automation Platform to automate its subvention process. The platform includes the capabilities of a simulation system to plan the next financial year’s budgeting and improve collaboration.

Key Highlights of the Solution

• Automated subvention submission
• Configured complex rules to calculate subvention
• Ensured resource hub and announcement, real-time reports, and dashboards
• Deployed on AWS cloud environment

Read the complete case study for insights into the client’s achievements from this implementation.