NewgenONE Platform
AI-powered Dynamic Case Management
Streamline case-related content and communications with AI to create an intelligent and dynamic environment.
Dynamic case management (DCM) system empowers your knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations while working on complex cases. Dynamic case management capabilities of our platform enables comprehensive handling of case-related information, documents, and communications from one place.
Dynamic Case Management Capabilities of NewgenONE Platform
Simplifying Case Creation and Configuration
Easy Case creation and configuration using a global task library
Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations
Seamless Task Creation and Execution
Flexibility to execute discretionary tasks based on changing goals
Ad hoc task creation to handle unprecedented situations during run-time
CMMN 1.1 compliance ensuring consistent, transparent, and efficient management of cases
Facilitate Collaborative Decision-Making
Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
AI-powered real-time case sharing and collaboration for better decision-making
Greater flexibility to handle exceptions for long-running processes involving multiple stakeholders
Gaining Visibility and Insights
AI-driven real-time case lifecycle visualization, providing enhanced tracking and monitoring
AI-powered insights into case and task workers’ performance for process optimization
Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications
