Generate highly personalized batch, on-demand, and interactive communications. Enable job-based generation and scheduling of output cycles based on your customers’ preferences. Also, deliver consistent communications in real time by leveraging an exhaustive gallery of templates and information from enterprise applications and systems.
Communication Generation Capabilities of NewgenONE Platform
Real-time and Ad-hoc Communications
Real-time communication generation with access to customer information
Ad-hoc communication generation from website, mobile, or business applications
Personalized Correspondence
Relevant, targeted communications based on customer profiles
Interactive editor for controlled and permission-based editing of the document to support one-on-one correspondence
Scheduling and Monitoring
Job-based output scheduling, especially for communications such as bills, financial statements, and policies
Controlled and permission-based editing for reduced errors
No-code Development Environment
User-friendly, no coding document generation tool
Output optimization through automatic sorting and bundling of documents
Reporting and Collaboration
Real-time status monitoring through detailed operational reports
Concurrent collaboration for reviews and approvals
Data from Multiple Sources
Integration with a template gallery and various applications
Core systems integration for automatic data population from enterprise systems