Citizen Services Automation Software
Leverage mobile and social governance tools to deliver a superior experience to citizens across all channels and devices. Empower your employees to capture citizen data and deliver contextual communications. Bridge your operational silos and exercise strategic control over documents and information using our citizen services application.
Citizen Services Automation
- Efficient service delivery
- End-to-end automation of citizen-centric services
- A unified digital automation platform with BPM and ECM capabilities
- Strategic control over critical documents and anytime, anywhere access to citizen-centric information
Enterprise Mobility Framework
- Support for multiple devices, including smartphones, tablets, and multiple platforms, including iOS, Android, and Windows
- A comprehensive library with plug-and-play components for rapid application development
- Advanced imaging capabilities for capturing high-quality images
- Secure data transmission with features, including encryption and two-factor authentication
- Social BPM and social records management system modules
- Ability to capture and process service requests generated on social media platforms
- Social media monitoring and contextual response delivery
- Auto-classification and archival of posts per regulatory policies
Download this brochure to learn how Newgen helped in the Digital Transformation of Community Colleges.
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