Online Account Opening

Deliver a frictionless, personalized, and omnichannel customer onboarding experience.

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 Online Account Opening Software - Online Account Opening

Online Account Opening Software


Accelerate customer acquisition, optimize costs, reduce abandonment rates, and deliver a superior customer experience with the help of a scalable and user-friendly online account opening software. Intuitively guide customers through the process with a portal-based solution, built on a low code digital automation platform. Ensure that your account opening interface is intelligent and responsive, allowing customers to initiate, pause, and complete their application across any mix of channels without losing their data. Additionally, empower your employees to upsell and cross-sell products based on customers’ dynamic needs.

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Online Account Opening

Unified Platform for All Banking Products

  • Single platform to handle multiple application types and online products, including savings, checking, CD, MMA, IRA, HSA, etc.
  • Ability to handle consumer and business accounts online
  • Specialized products based on the financial institution’s requirements

Omnichannel and Personalized Onboarding Experience

  • Options to start, save, and complete the account opening form across multiple devices, including desktop, laptop, tablet, and mobile, for a consistent and personalized digital experience
  • Intuitive, multi-channel onboarding for easy data capture

Information Capture and Upload

  • Pre-population of data from uploaded identification documents and social media integration
  • Easy document and signature upload using a variety of devices
  • Exception flagging to reduce errors and resolve exceptions

Customer Verification and Risk Management

  • Ability to upload ID documents and information for Customer Identification Program (CIP) compliance
  • Third-party integration with ID verification and ID authentication systems for real-time results on approval, decline, and counteroffers
  • Automatic risk assessment through integration with fraud check software, AML/BSA systems, OFAC databases, etc.
Online Account Opening

Activity Tracking and Monitoring

  • Process insights into the account opening lifecycle, including abandonment rates, completion times, abandonment reasons, and service level agreements
  • 360-degree business activity monitoring for a holistic view of the customer lifecycle

Seamless Integration with Third-party Systems

  • Tight integration into core banking systems for instant account opening
  • Real-time account funding by integrating with new-age payment gateways, account aggregators, and ACH systems
  • Integration with third-party applications, including online banking, CRM, IDV/IDA, credit bureau, eSign, card issuance, and check ordering

Customer Onboarding Activities

  • Rule-based cross-selling and upselling options
  • Integrated online banking enrollment process for applicants to access post-account opening
  • Customer onboarding activities, including courtesy call setup, cross-sell messaging, and welcome kit dispatch

Integrations

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Solutions for Financial Institutions

Online Account Opening

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Compliance and Reporting

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Success Stories

Account opening and loan disbursal in 2-3 days - Online Account Opening
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes on a low code digital automation platform.
Increased productivity and efficiency - Online Account Opening
Increased productivity and efficiency
A leading Central American bank leverages Newgen’s banking-specific solutions to transform their account opening and...
Improved CRM and process agility - Online Account Opening
Improved CRM and process agility
A top public-sector bank in India utilizes Newgen’s BPM-based account opening solution to streamline their account...

LEARN MORE

eBook: From an Emotional Roller Coaster to a Delightful Ride

eBook

From an Emotional Roller Coaster to a Delightful Ride

Read the eBook to explore how you can transform your account opening process from an ...

Brochure: Newgen Online Account Opening Application

Brochure

Newgen Online Account Opening Application

Remote working and social distancing have become the new normal. Financial institutions, like yours, need ...

Webinar: Online Account Opening – Right First Time, Every Time

Webinar

Online Account Opening – Right First Time, Every Time

On-Demand

Join our banking solutions expert, Ankur Rawat, as he shares insights into how the right ...

Webinar: Panel Discussion – Finding the Right Account Opening Solution for a Seamless Customer Journey

Webinar

Panel Discussion – Finding the Right Account Opening...

On-Demand

Join our upcoming webinar to hear your industry peers talk about the emerging trends and ...