Millennials and mobile-savvy consumers expect great customer experience. These demanding prospects don’t hesitate to jump ship at the slightest inconvenience. It’s becoming clear that online account opening is not just an alternative to branch banking anymore, but a priority. Banks & Credit Unions have followed the trends and made effort to make their deposit account opening system more mobile-enabled and online-friendly. However, usability and customer experience continue to elude them.

Highlights of the Whitepaper:

  • Online Account Opening and what does it mean
  • Myths surrounding Online Account Opening
  • Factors that are driving banks to enhance their Deposit Account Opening experience
  • 7 guiding principles that banks & credit unions can use to analyze and strategize their Deposit Account Opening Process
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