RESOURCES

Whitepapers, Case Studies, eBooks & Webinars for BPM, ECM, CCM & Case Management

STAY INFORMED
Whitepaper: Fix Your Appeals & Grievances Process for Improved Star Ratings
Whitepaper: Fix Your Appeals & Grievances Process for Improved Star Ratings

Learn how you can address some of the specific concerns that can affect your star ratings adversely.
Learn More

Whitepaper: Effective Motor Claims Management
Whitepaper: Effective Motor Claims Management

Ensure faster and fraud-free claims settlement, while exceeding customers' expectations.
Learn More

Whitepaper: Lending Solutions – Covenant Tracking & Monitoring
Whitepaper: Lending Solutions – Covenant Tracking & Monitoring

Learn how technology can help lenders pre-empt credit risks through proactive covenant tracking and monitoring.
Learn More

Whitepaper: Lending Solutions – Financial Spreading
Whitepaper: Lending Solutions – Financial Spreading

Automate financial spreading the right way and overcome key challenges involved with Newgen’s Spreading tool.
Learn More

Whitepaper: Rethink Your ROI Calculation Model for Account Opening and Lending
Whitepaper: Rethink Your ROI Calculation Model for Account Opening and Lending

Calculate the Digital ROI of your Online Account Opening, Retail Lending, and Commercial Lending processes with Newgen’s Calculation Module.
Learn More

Whitepaper: The ROI Myopia in Commercial Lending
Whitepaper: The ROI Myopia in Commercial Lending

The traditional way of calculating ROI of commercial lending technology has become obsolete. With this whitepaper, learn about the modern ...
Learn More

Whitepaper: The ROI Myopia in Consumer Lending
Whitepaper: The ROI Myopia in Consumer Lending

The whitepaper covers how lenders can ensure accurate ROI by adopting a model relevant to the digital age.
Learn More

Whitepaper: The Art of Claims- Breaking the Speed-Accuracy Conundrum
Whitepaper: The Art of Claims- Breaking the Speed-Accuracy Conundrum

The whitepaper discusses how insurers can break the Speed-Accuracy Conundrum in claims processing.
Learn More

Whitepaper: Improving Effectiveness of Child & Family Welfare Programs
Whitepaper: Improving Effectiveness of Child & Family Welfare Programs

Find out why government authorities should adopt technology in their Child and Family Welfare services and the roadblocks they face ...
Learn More

Whitepaper: Blue Print for Smart City Development
Whitepaper: Blue Print for Smart City Development

Download the whitepaper to understand how our smart city blueprint integrates BPM and ECM with IOT Devices, new age technologies ...
Learn More

Whitepaper: Five-pronged Communication Strategy for Health Plan Member Engagement
Whitepaper: Five-pronged Communication Strategy for Health Plan Member Engagement

Health Plans must have a powerful member engagement program to acquire new members and retain existing ones.
Learn More

Whitepaper: Modernizing Banking Despite Legacy
Whitepaper: Modernizing Banking Despite Legacy

Banks need to respond to dynamic environments and legacy systems act as bottlenecks. Read how banks can modernize legacy systems ...
Learn More

Whitepaper: BPM for Digital Transformation
Whitepaper: BPM for Digital Transformation

Enterprises are in a quandary today. Digital continues to be a goal, an opportunity and a challenge, all at the ...
Learn More

Whitepaper: Delightful Customer Experience with Digital Sensing
Whitepaper: Delightful Customer Experience with Digital Sensing

Digital Sensing combines omnichannel, analytics, business rules management, business process management and unified communication capabilities to tap business moments and ...
Learn More

Whitepaper: Creating Smart Process Apps with Mobility
Whitepaper: Creating Smart Process Apps with Mobility

Build smart process apps that leverage unique mobile capabilities such as geo enablement, rich media content capture and consumption, anytime-anywhere ...
Learn More

Whitepaper: Improving Outcomes with Process and Content Analytics
Whitepaper: Improving Outcomes with Process and Content Analytics

Digitally transform your organization by combining analytical capabilities with process, content and communication technologies. Analytics can help you to figure ...
Learn More

Whitepaper: 10 Critical Factors for RPA Success
Whitepaper: 10 Critical Factors for RPA Success

A multitude of factors can affect the success rate of your RPA initiatives. Whether you have recently embarked on the ...
Learn More

Whitepaper: The case for automation in commercial lending
Whitepaper: The case for automation in commercial lending

Banks, in an effort to tackle the demand for commercial loans, invest in multiple applications for different processes. Disparate applications ...
Learn More

Whitepaper: Going Beyond Traditional ROI in Online Account Opening
Whitepaper: Going Beyond Traditional ROI in Online Account Opening

In this digital era greatest value may reside beyond the traditional ROI. Download this Whitepaper to analyse where does your ...
Learn More

Whitepaper: 7 Effective Ways to Go Digital With Intelligent BPM
Whitepaper: 7 Effective Ways to Go Digital With Intelligent BPM

Understand how you can leverage Intelligent BPM to go digital and create a business impact in this digital age.
Learn More

Whitepaper: 15 ECM Platform Considerations For a Truly Digital Content Management
Whitepaper: 15 ECM Platform Considerations For a Truly Digital Content Management

The white paper will help you find the best Content Management Technology fit by helping you understand the business challenges ...
Learn More

Whitepaper: The COO’s Role in Share of Wallet
Whitepaper: The COO’s Role in Share of Wallet

Delivering value to existing customers is one of the primary responsibilities for a COO. Share of wallet is a direct ...
Learn More

Whitepaper: Rapid Mobility
Whitepaper: Rapid Mobility

89% of businesses today compete on Customer Experience. Newgen Enterprise Mobility Framework enables organizations to build their mobility portfolio with diverse ...
Learn More

Whitepaper: Creating Business Value with Robotic Process Automation
Whitepaper: Creating Business Value with Robotic Process Automation

Organizations can leverage RPA to achieve higher efficiency, lower costs, higher employee engagement and better overall customer experience, if they ...
Learn More

Whitepaper: BPM and ECM – the foundation elements of a Government Enterprise Architecture
Whitepaper: BPM and ECM – the foundation elements of a Government Enterprise Architecture

Technology is continuously evolving and citizens are embracing it at a much faster pace. And, these tech-savvy citizens demand for ...
Learn More

Whitepaper: The Five-Point Action Plan for Modern Provider Contracting
Whitepaper: The Five-Point Action Plan for Modern Provider Contracting

The modern Healthcare ecosystem is constantly evolving with increasing member expectations and ever-changing regulatory requirements. This fast changing healthcare landscape ...
Learn More

Whitepaper: Optimize Your Complaints, Appeals and Grievances Process
Whitepaper: Optimize Your Complaints, Appeals and Grievances Process

Download the eBook to find out how optimizing Appeals & Grievances process can help Health Plans win members and providers over.
Learn More

Whitepaper: The digital imperative – New age lending for small business
Whitepaper: The digital imperative – New age lending for small business

If you are a midsize bank, you cannot overlook what’s happening in Small Business Banking. The recipe to success ...
Learn More

Whitepaper: Creating Smarter Lending Systems
Whitepaper: Creating Smarter Lending Systems

Lending is a fine balancing act for most Banks and Financial institutions. With stringent and constantly evolving regulations, shrunken loan ...
Learn More

Whitepaper: ECM is Dead. Long Live ECM…
Whitepaper: ECM is Dead. Long Live ECM…

Is ECM dead? Is it time for the birth of Content Services? Would ECM be reborn as Information Management? Download ...
Learn More

Whitepaper: Disjointed Commercial Loan Origination in US Banks
Whitepaper: Disjointed Commercial Loan Origination in US Banks

Download this whitepaper to understand why broken processes are acting as a deterrent to growth in commercial lending.
Learn More

Whitepaper: Making Way For Current Expected Credit Loss (CECL)
Whitepaper: Making Way For Current Expected Credit Loss (CECL)

Download this whitepaper to understand the CECL model, importance of correctly analyzing historical information and current condition to predict future ...
Learn More

Whitepaper: The Five Dimensions of Digital Commercial Lending
Whitepaper: The Five Dimensions of Digital Commercial Lending

The rise in demand for Commercial Lending has caught banks off guard. Download this whitepaper to understand the bottlenecks that ...
Learn More

Whitepaper: Seven Guiding Principles of Digital Account Opening
Whitepaper: Seven Guiding Principles of Digital Account Opening

Banks have followed the trends and made effort to make their account opening more mobile enabled and online friendly. However, ...
Learn More

Whitepaper: Enabling Transparent and Efficient Delivery of Citizen Services
Whitepaper: Enabling Transparent and Efficient Delivery of Citizen Services

Newgen enables government organizations to consolidate their IT infrastructure across departments, to ensure efficient and effective delivery of citizen services ...
Learn More

Whitepaper: Critical Success Factors for Large Government Digitization Projects
Whitepaper: Critical Success Factors for Large Government Digitization Projects

This white paper is aimed at highlighting the key challenges and critical success factors involved in ensuring success of a ...
Learn More

Whitepaper: Optimize Document Capture
Whitepaper: Optimize Document Capture

The need for digitization of documents/records has been long established. Conversion of documents into digital format allows enterprises to ...
Learn More

Whitepaper: Shared Services Maturity Model
Whitepaper: Shared Services Maturity Model

Find out how a robust framework and associated best practices can enable you to succeed in your Shares Services initiatives.
Learn More

Whitepaper: Harnessing Marketing Potential using CCM
Whitepaper: Harnessing Marketing Potential using CCM

Customer Communication Management (CCM) is defined as the process to compose, format, personalize, distribute and monitor content (physical or electronic), ...
Learn More

Whitepaper: Changing Role Of CIO
Whitepaper: Changing Role Of CIO

Most CIOs and IT leaders who are tasked with transforming their organization would have gone through multiple waves of transformations ...
Learn More

Whitepaper: Case for customer centricity in business processes
Whitepaper: Case for customer centricity in business processes

Digital is forcing organizations to drive customer-centricity and knowledge worker empowerment. Case Management enables these by addressing the needs of ...
Learn More

Whitepaper: Connect for a Digital Enterprise
Whitepaper: Connect for a Digital Enterprise

Business as we know it, has changed. Businesses that are conceived in the digital reality are leveraging technologies in ways ...
Learn More