As a healthcare payer, finding the right provider for your network is crucial. What if there was a provider lifecycle management solution that makes this entire management easier? Continue reading on how you can fast-track the complete provider onboarding process while creating and managing a network that benefits your providers and members.

What is Provider Lifecycle Management?

Provider Lifecycle Management (PLM) encompasses processes and systems that are used to manage the end-to-end lifecycle of healthcare providers. This includes network management, contracting, provider portal, and enrollment & credentialing.

With an Ideal PLM Solution, you can:

  • Facilitate providers to enter and maintain data using a provider portal
  • Minimize turnaround time of the entire process by a significant margin
  • Eliminate labor-reliant processes
  • Gain visibility into processes and ensure better accountability with detailed drill-down reports

How a Provider Lifecycle Management Solution Can Help Streamline the End-to-end Process 

1. Expedite Provider Onboarding

The PLM Solution connects different micro-processes to help build a quality network of healthcare providers. It integrates functions into a unified system, such as contract management, provider/facility onboarding, data maintenance, pricing, and self-service. By leveraging multifaceted processes, smart routing, robust system integrations, predictive analytics, and robotic process automation (RPA), the solution expedites the onboarding process.

2. Eliminate Paper-led Processes and Minimize Human-prone Errors 

With a PLM solution, manual data entry, tracking, and storage of provider information can be replaced with electronic forms and databases, reducing the time and effort required to complete tasks and the risk of errors and omissions. It also includes smart workflows to guide users through the provider enrolment process, reducing the need for manual tracking and follow-up. Validation rules and checks are facilitated to ensure that the information entered is accurate and complete.

3. Maintain Accurate Provider Information

With a robust Provider Lifecycle Management Solution, providers’ information is stored in a secure, centralized repository, making it easier to access and update depending on the business need. This drastically reduces the time and efforts. In addition, the solution can integrate with other systems, such as Electronic Medical Records (EMRs), Electronic Health Records (EHRs), and payment systems, further minimizing the need for manual data entry and streamlining the provider information management process.

4. Provider Onboarding and Training

A PLM solution can help new providers gain access to necessary information and training across various stages of their journey. It provides a centralized location for all training materials, which can be accessed by new providers anytime, anywhere. The solution can help you ensure that your providers are up to speed on the latest compliances and developments in their space and adhere to regulatory requirements.

To understand the nuts and bolts of a smart provider lifecycle management solution, I’d encourage you to watch this video and understand how our solution, built on a low code digital transformation platform, can help you streamline your process in a seamless manner.