NewgenONE Platform for
Claims Management for Commercial (P&C) Insurance
Digitize and optimize P&C claims processing for fast and accurate settlement
Streamline the claim lifecycle, from intimation of the first notice of loss to claims adjudication and settlement for all property and casualty insurance types. Experience the flexibility to process different P&C claims, such as home, automobile, and business coverage, from one unified platform. The underlying low code process automation platform helps remove departmental silos and manual handoffs to ensure a seamless flow of information, enabling faster, more accurate, and effective processing through data capture, payment tracking, salvage and recovery tracking, legal matter processing, monitoring, and more.
Features of Newgen Claims Management Software for Commercial (P&C) Insurance
Omnichannel Support for Stakeholders
Get omnichannel intimation from customers and appoint internal as well as external surveyors from the system. It also supports a dedicated portal for external surveyors.
Document Management and Generation
Manage all documents within the system and generate claims-related documents (claim notes, file notes, discharge notes, etc). The system can auto-sense incoming documents.
Claims Processing and Automated Workflow
Leverage capabilities for auto case creation and logic-based introduction with claims user bucket and claims triaging. Use separate sub-process for salvage & subrogation scenarios and send automated notification of relevant details to client/intermediary/re-insure/co-insurer at various stages of the claims process.
Integration Ecosystem
Get the required data at any point of the claims journey through integration with other systems (underwriting, sales, CRM, core). Integration with the billing and finance system helps to push and pull settlement-related data.
Approval Matrix and Exception Handling
Automatically compute claims and enable a hierarchy-based approval mechanism. Leverage dedicated requirement management and discrepancy module for complex cases.
Omnichannel Support for Stakeholders
Get omnichannel intimation from customers and appoint internal as well as external surveyors from the system. It also supports a dedicated portal for external surveyors.
Document Management and Generation
Manage all documents within the system and generate claims-related documents (claim notes, file notes, discharge notes, etc). The system can auto-sense incoming documents.
Claims Processing and Automated Workflow
Leverage capabilities for auto case creation and logic-based introduction with claims user bucket and claims triaging. Use separate sub-process for salvage & subrogation scenarios and send automated notification of relevant details to client/intermediary/re-insure/co-insurer at various stages of the claims process.
Integration Ecosystem
Get the required data at any point of the claims journey through integration with other systems (underwriting, sales, CRM, core). Integration with the billing and finance system helps to push and pull settlement-related data.
Approval Matrix and Exception Handling
Automatically compute claims and enable a hierarchy-based approval mechanism. Leverage dedicated requirement management and discrepancy module for complex cases.
Horizontal Platforms for Insurance Providers
Brands using Newgen Platform
Brands using Newgen Platform
