“Newgen’s collection management system has helped us reduce collection cycles by 50% and increased recovery rates by 30%. The AI-driven insights have enhanced our strategies by 40%.
VP of Operations, Leading US Bank
“Newgen’s collection management system has helped us reduce collection cycles by 50% and increased recovery rates by 30%. The AI-driven insights have enhanced our strategies by 40%.
VP of Operations, Leading US Bank
A 360-degree process monitoring with role-based personalized user dashboards
AI-driven prioritization of accounts based on risk, potential recovery, and past trends
Proactively identifying and contacting customers who may come under the high-risk category of becoming delinquent
Monitoring of team performance by tracking KPIs in real time
Automation of routine tasks so that knowledge workers can focus on complex cases
Gain a 360-degree view of your customers’ profiles, enabling personalized and empathetic collection strategies
AI-driven strategy adoption for collection
Seamless tailoring the software as per the bank’s unique debt collection requirements
Integrated system with real-time connection into the payments gateways, dialer systems, core banking, CRM, etc.
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