Shared Services Maturity Model
Reinventing your Shared Services Center into a Value Creation Center
Over the years, the expectations of enterprises from their shared services have shifted. Many organizations earlier on started with the objective to outsource, with an intent to automate and centralize, for cost reduction or economies of scale. However, Shared Services Centers, which traditionally looked at cost and efficiency, need to reinvent themselves into “Value Creation Centers”. In order to do that, organizations need to benchmark themselves on a Maturity Model for shared services.
DOWNLOAD THIS WHITEPAPER TO UNDERSTAND:
- How a benchmark framework and associated best practices can enable you to succeed in your Shares Services initiatives
- How to transform your Shared Services Center into a Value Creation Center