Companies spend trillions of dollars on acquisitions every year. And yet, study after study puts the failure rate of mergers and acquisitions (M&A) somewhere between 70% and 90%. *
Read the complete whitepaper to gain insights into:
- The specific reasons behind failure to achieve desired M&A outcomes
- Using the customer journey as a tool to operationalize synergy
- Creating a manageable process backbone
- Implementing a digital automation platform to connect customers, processes, and technologies
The Big Idea: The New M&A Playbook, Harvard Business Review