The massive volume of data and types of content that insurance carriers manage is leaving them overwhelmed and under substantial pressure. From emails, social posts, instant messenger interactions, physical letters, and forms to PDFs, images, audio, and videos, an insurer’s enterprise content management system (ECM) is expected to handle it all. However, while the nature and consumption of content have changed, ECM transformation has been sluggish.
Are you facing this challenge? Read the white paper to understand how to approach content by implementing modern technology such as AI, ML, and Cloud.