Are banks and credit unions keeping up with consumer demands when it comes to digital banking offerings? With more than 50% of consumers using only digital channels for most of their banking, expectations are outpacing experiences at most organizations. This is especially true with the new account opening process.

Digital account opening must be re-imagined to reflect the simplicity consumers encounter when they order from Amazon, open a new Apple card, watch a movie on Netflix, or have groceries delivered by Instacart.

Read our whitepaper authored by Jim Marous, Co-publisher, The Financial Brand, to gain detailed insights into:

  • Digital account opening trends
  • Customer expectations with respect to digital account opening
  • How can financial institutions (FIs) respond to the digital shift
  • How can FIs maximize onboarding investment
  • Seven steps to improved digital onboarding