About the Customer
Wilson Bank & Trust, founded in May 1987, takes a personal approach to business by providing customized banking needs while staying committed to serving communities across Middle Tennessee. With 29 offices in nine counties, the bank strives to be the bank of choice in Tennessee, with its unique community-centric approach.
In this video, Greg Sullins, EVP, Strategy, Quality & Productivity, Wilson Bank discusses the bank’s challenges due to tedious and error-prone manual processing. Furthermore, the video highlights how Newgen enabled Wilson Bank & Trust digitally transform operations and helped them increase operational efficiency through automation.
The Newgen Advantage
Greg explains how partnering with Newgen has enabled the bank to:
- Streamline and digitize the end-to-end application process and open an online account in under 5 minutes
- Integrate 19 different systems and provide one seamless platform
- Drop exceptions drastically
- Increase total processing volume by 300%
- Cut online account opening cycle times to half
