Discover the transformative journey of a leading IT distributor that collaborated with Newgen to simplify its chargeback extraction process. The company adopted Newgen’s OmniXtract, an intelligent extraction engine, to fully automate the chargeback document lifecycle — from extraction to submission.
Pain Points
- Manual data extraction caused delays and reduced productivity
- The system lacked the capability to handle the anticipated volume of 13,000 chargeback documents to be processed annually
- Legacy infrastructure led to integration issues
Results of Newgen’s Implementation
Newgen’s solution integrated seamlessly with the company’s existing system, streamlining operations and boosting productivity. It helped the company to:
- Achieve 100% accuracy in data extraction from chargeback documents
- Manage increased document volumes effortlessly
- Enhance business efficiency through workflow automation
Read the complete case study for in-depth insights into how Newgen transformed the company’s chargeback process.
