Empowering India Towards Insurance for All, One Journey at a Time

Strengthen the Insurance Ecosystem by Streamlining End-to-end Insurance Journeys with a Future-ready Regulatory Architecture

To achieve the Government’s vision of Viksit Bharat and align with IRDAI’s focus on making insurance accessible to all, transforming Insurance with AI-driven solutions is need of the hour. NewgenONE—AI enabled unified digital transformation platform—simplifies every journey—from onboarding to claims, underwriting, and policy administration—bringing speed, accuracy, and inclusivity.

Step into the Future of Insurance with Newgen

Newgen’s AI-powered low code platforms help insurers adapt to fast-changing market dynamics while boosting productivity, enhancing customer experience, and ensuring compliance. Here’s how we empower insurers:

• Intelligent Process Automation (BPM): Rapidly automate end-to-end customer journeys for smarter operations and transformed experiences, ensuring the right products reach the right customers, including those in underserved areas.

• Contextual Content Services (ECM): Manage content lifecycle efficiently ensuring anytime anywhere access, facilitating ease of doing business in the insurance sector
• Omnichannel Customer Engagement (CCM): Deliver consistent communication across channels to build trust and transparency

Newgen’s Solutions Tailored to Cater to Every Insurance Needs

Life Insurance: Enhance Life Insurance journeys with automation at every touchpoint—ensuring a fast, personalized, and secure experience for every policyholder

Health Insurance: Reimagine health insurance with real-time billing, predictive insights, and AI-driven claims processing and risk scoring at every stage of the policy lifecycle

General Insurance: Deliver secure and efficient solutions with deep customer insights and streamlined policy management

Motor Insurance: Enable instant motor insurance with AI-driven damage assessment and swift settlements

What Sets Us Apart?

Newgen’s innovative solutions strengthens the insurance ecosystem by:

• Orchestrating insurance journeys with configurable workflows for seamless operations.
• Adapting to evolving market dynamics while adhering to IRDAI’s regulatory standards.
• Centralizing document management to ensure error-free documentation in a single repository.
• Reducing turnaround time (TAT) from days to hours with faster policy issuance.
• Boosting customer engagement through omnichannel communication channels.
• Improving claims settlement ratios by up to 40% for enhanced efficiency.
• Enhancing customer satisfaction by achieving up to 25% higher satisfaction levels.
• Reducing onboarding time by 50% to accelerate agent onboarding processes.

Ready to Take the Next Step? Transform Insurance Operations Today! Discover how NewgenONE can help to stay compliant, competitive, and customer-centric, and make Insurance for All a reality.