About the Client

The client is a leading petrochemical and industrial company, having affiliates in Saudi Arabia and Abu Dhabi. Founded in 1985, the company has more than 8,000 employees. The company wanted to invest in an invoice processing automation solution that could streamline the end-to-end process and enable effective vendor management for their global business.

Challenges Encountered

  • Low visibility and lack of tracking capabilities
  • Complexity in application of business rules
  • Inefficient exception handling
  • Slow approval process
  • Error-prone keying of invoice details

Solution Highlights

After implementing Newgen’s invoice management system, part of the NewgenONE digital transformation platform, the client was able to:

  • Fetch invoices through e-mail and facilitate online access to vendor portal
  • Validate data through de-dupe check, flexible multiway match, and others
  • Create service entry sheet to manage exceptions
  • Get instant notifications
  • Enable SLA color coding to identify aging, and much more
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