The customer wanted to digitize all paper-intensive transactions and orchestrate its engineering, procurement, and construction (EPC) work packages. It was looking at implementing a document management system to help the users execute the EPC work in a paperless manner.

Key Challenges Faced by the Customer

  • Cumbersome process of managing a large number of engineering drawings with multiple versions
  • Time-consuming search and retrieval due to the presence of multiple physical records
  • Lack of a single interface for accessing content
  • High volume of mismanaged content due to the fast growth in the number of records
  • Lack of effective monitoring of data and approvals coming in from various sources

Streamlined Content Management with Newgen’s Contextual Content Services Platform

The organization implemented Newgen’s Contextual Content Services (ECM), part of the NewgenONE Digital Transformation Platform. The solution digitized paper-based processes and intelligently captured and extracted critical information from paper and digital documents.

Key highlights of the solution:

  • Centralized repository for archival and retrieval of documents, records, and incident reports
  • Engineering drawing approval and management with automated workflows
  • Effective tracking with extensive reports and audit trails
  • Secure access to records with assigned rights for search and retrieval

Download the complete case study to learn how the customer achieved:

  • Streamlined document management
  • Reduced physical flow and storage of paper-based documents and records
  • Enhanced employee productivity
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