Overview

Our client, a renowned supply chain solution provider, faced difficulties while trying to optimize its Finance and Accounting (F&A) operations with its newly established shared service center. Inefficiencies arose due to manual hierarchies and fragmented processes, leading to extended processing times, significant costs, and increased error vulnerabilities. To address these challenges, the client selected Newgen as their technology partner to transform its finance processes.

How Newgen Made a Difference?

Leveraging Newgen’s Contextual Content Services (ECM) platform and Intelligent Process Automation (BPM) platform, the client automated its F&A processes, including order-to-cash (O2C), procure-to-pay (P2P), and record-to-report (R2R) processes.

The implementation allowed users to effectively extract essential data from both physical and digital documents, access documents anywhere, anytime, and foster real-time collaboration. By using Newgen’s solutions, the client has notable improvements, including faster invoice processing, enhanced oversight, and increased vendor satisfaction.

Why You Should Read this Case Study?

This success story highlights the value of a unified and scalable digital infrastructure for streamlining end-to-end F&A processes, covering task automation, content management, and compliance. Furthermore, discover how the collaboration between the leading Indian IT distributor and Newgen resulted in a transformative shift in the client’s F&A operations.

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