Overview

Our customer, a leading financial institution headquartered in South Africa, stands as one of the region’s foremost lenders by assets, with a strong footprint across 24 countries globally and a presence in 20 sub-Saharan African locations. Facing operational slowdowns due to manual processes, the organization chose Newgen as its digital transformation partner in streamlining operations, optimizing workflows, and transforming experiences.

How Newgen Digitized the Bank’s Operations

Newgen addressed the bank’s operational complexities with its Supply Chain Finance Solution, built on a low code platform. By digitizing processes, including factoring and reverse factoring, the bank achieved seamless document management, fast financing for sellers, and agility in its operations. The customer was able to achieve end-to-end digitization of their supply chain operations.

Why Read the Case Study

The success story highlights the transformative journey of our customer—a South African financial institution, as it leverages Newgen’s digital solutions to automate supply chain finance.  Gain insights into how they embraced digital transformation to optimize working capital, enhance customer experiences, and stay ahead in today’s dynamic financial landscape.

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