One of the Leading Healthcare Groups in India Transforms its Shared Services with Newgen

Overview

Our customer is one of India’s first corporate and largest private hospitals. It has served over 150 million people from 140 countries and has a significant presence across the healthcare ecosystem.   The customer wanted to simplify and standardize its shared services function. However, its existing system demanded running day-to-day operations on manual dependency, posing a multitude of operational challenges. To address these roadblocks, the customer onboarded Newgen as its technology partner and streamlined its end-to-end processes.

How Newgen Made a Difference

Newgen’s Finance and Accounting Process Automation solution was deployed to automate and digitize end-to-end vendor onboarding and accounts payable processes. The solution simplified the day-to-day operations of the customer by eliminating manual data entry and enabled process orchestration with seamless data flow and integration with core systems.

Read the complete case study to gain deeper insights into how the implementation empowered the bank to achieve remarkable business benefits, including minimized costs, improved turnaround time (TAT), and maximized operational efficiency.