A Leading Germany-based Captive Auto Finance Company Transforms Auto-finance

Overview

Our client is the financial arm of a well-known luxury automobile group and offers a wide range of financial solutions to facilitate the acquisition of vehicles.

Today, leaders in captive finance are required to prioritize integrated digital services that enhance the entire vehicle purchasing and financing journey. This requires a shift in perspective, viewing digital not just as an add-on to current operations, but as a fundamental strategic and operational shift.

Pre-implementation Roadblocks

The customer faced various challenges while aiming to consolidate loan application handling onto a single platform. Employing separate loan origination systems, loan management systems, and collections resulted in operational complications. To overcome these challenges and facilitate a smooth information flow throughout the loan lifecycle, the client onboarded Newgen as its digital transformation partner.

How Newgen Made a Difference?

Newgen made a significant difference by deploying its managed cloud for end-to-end digital loan lifecycle management solution. Read the complete case study to learn how the integrated features of the deployed solution enabled the client to witness various business benefits, including reduced turnaround time, minimized operational cost, and faster quote creation.