A Leading African Insurance Provider Ensures Profitability & Financial Stability with Newgen

About the Customer

The customer is a leading financial services provider in Nigeria, offering a comprehensive range of insurance products and services. The organization was looking to simplify its underwriting process to bring more efficiency and operational flexibility.

Bottlenecks for Growth

• Paper-oriented processes
• Lack of a centralized repository
• High turnaround time
• Compliance gaps due to inadequate reporting

How Newgen Helped?

Newgen proposed its Business Rules Management and Insurance Underwriting solutions, built on a low-code platform, to address the current organizational challenges and future requirements. The solutions offered capabilities such as a comprehensive underwriting system, simplified rule flow creation, and traceability to deliver customer service excellence.

Benefits Achieved

• Eliminated delays and reduced turnaround time
• Empowered knowledge workers to focus on value-adding tasks
• Streamlined underwriting process
• Improved precision with digitized calculations
• Achieved operational flexibility

Download the case study to know how our low-code-based solutions led to substantial benefits for the customer.