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Whitepapers, Case Studies, eBooks & Webinars for BPM, ECM, CCM & Case Management

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Case Study: A Leading Philippines-based Insurer Digitizes Contact Center Functions for Improved Sales and Customer Service
Case Study: A Leading Philippines-based Insurer Digitizes Contact Center Functions for Improved Sales and Customer Service

Download the case study to know how the customer transformed its complete contact center functions and enabled its agents to ...
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Webinar: What Will Covid-19 Mean for Process Modernization in Insurance Today…And Tomorrow
Webinar: What Will Covid-19 Mean for Process Modernization in Insurance Today…And Tomorrow

Understand what steps can be taken by insurers to make their businesses more resilient.
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Case Study: Indian State-Owned Insurance Company Enables Employees to Work From Home with Newgen’s Platform
Case Study: Indian State-Owned Insurance Company Enables Employees to Work From Home with Newgen’s Platform

Know how Newgen ensured business continuity and facilitated work from home for its employees.
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Case Study: Motor Claims Process Automation for Middle East-based Insurer
Case Study: Motor Claims Process Automation for Middle East-based Insurer

Know how the insurer streamlined the claims process and digitized all documents by using the Newgen solution.
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Whitepaper: Effective Motor Claims Management
Whitepaper: Effective Motor Claims Management

Ensure faster and fraud-free claims settlement, while exceeding customers' expectations.
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Case Study: CCM Implementation Helps Leading General Insurance Company Deliver Holistic And Effective Customer Communication
Case Study: CCM Implementation Helps Leading General Insurance Company Deliver Holistic And Effective Customer Communication

Newgen's CCM Solution helps leading Insurance Company improve Policy renewal and customer communication.
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Case Study: Large South Asian Insurance Company Digitally Transforms Key Insurance Processes
Case Study: Large South Asian Insurance Company Digitally Transforms Key Insurance Processes

The insurer leveraged Newgen’s solutions to transform its manual process and tame escalating costs and inefficiencies
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Whitepaper: The Art of Claims- Breaking the Speed-Accuracy Conundrum
Whitepaper: The Art of Claims- Breaking the Speed-Accuracy Conundrum

The whitepaper discusses how insurers can break the Speed-Accuracy Conundrum in claims processing.
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Brochure: Quotation Management Solution for Insurance Industry
Brochure: Quotation Management Solution for Insurance Industry

Newgen's Quotation Management solution helps insurance customers and insurers by generating complex quotations accurately, in real time.
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Case Study: Bahamas-Based Insurance Company Automates Manual Processes to Become a Truly Digital Insurer
Case Study: Bahamas-Based Insurance Company Automates Manual Processes to Become a Truly Digital Insurer

Bahamas-based insurance company digitally transforms processes to deliver on its vision of providing enhanced services to policy owners.
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Brochure: Collections Automation Solution for Insurers
Brochure: Collections Automation Solution for Insurers

Automating collections process significantly improves productivity in collections. It sequentially determines who to call and collect from, when and why, ...
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Video: Uncertainties in European Insurance Industry – In conversation with Oliwia Berdak, Forrester Research Inc
Video: Uncertainties in European Insurance Industry – In conversation with Oliwia Berdak, Forrester Research Inc

Oliwia Berdak, Senior Analyst, Forrester Inc., shares her valuable insight on how the Insurance Industry is going through a major ...
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Brochure: Claims Automation Solution
Brochure: Claims Automation Solution

Insurance organizations are struggling to strive in the dynamic market, while operating under multiple regulatory jurisdictions and complying with consistently ...
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Brochure: Customer Communication Management for Insurance
Brochure: Customer Communication Management for Insurance

The new-age customers expect personalized experience at every possible touch point. Thus, insurance companies require a strong customer communication platform ...
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Brochure: Automated Insurance Underwriting Solution
Brochure: Automated Insurance Underwriting Solution

Given the importance of the underwriting process in insurance issuance, insurers seek efficient underwriting systems in order to reduce costs ...
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Brochure: New Business Automation for Insurance
Brochure: New Business Automation for Insurance

The focus for insurance organizations today has shifted to streamlining New Business processes to help expand operations. Insurance organizations around ...
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Brochure: Transforming the Insurance Landscape Using Newgen Solution Accelerators
Brochure: Transforming the Insurance Landscape Using Newgen Solution Accelerators

The insurance industry continues to grow and is slated to achieve significant grow further by 2020. In an effort to leverage ...
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Brochure: Mobility in Property & Casualty Insurance Industry
Brochure: Mobility in Property & Casualty Insurance Industry

Large scale adoption of mobility in the global insurance industry is an inevitable development for keeping pace with the ever ...
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Brochure: Mobility Platform for Insurers
Brochure: Mobility Platform for Insurers

Leverage our mobility platform to enable your customer service representatives, field executives, and consumers anytime-anywhere access to services on their ...
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Brochure: ZapIn Mobile Capture for Customer Onboarding
Brochure: ZapIn Mobile Capture for Customer Onboarding

Newgen has developed an innovative Mobile Capture Enterprise Application “ZapIn" that revolutionizes the way data gets captured. Download this brochure ...
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Brochure: CCM Solution For Insurance Companies to Deliver Personalized e-Statements
Brochure: CCM Solution For Insurance Companies to Deliver Personalized e-Statements

Today when customer-facing applications and processes are increasingly becoming the major focus of IT investments in the Insurance Sector, Newgen ...
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Case Study: Leading Insurance Company in Cyprus Automates Multiple Processes Using Newgen Solutions
Case Study: Leading Insurance Company in Cyprus Automates Multiple Processes Using Newgen Solutions

Know how the client digitally transformed its processes using Newgen's solutions and enhanced its customer satisfaction.
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Case Study: Grievance Management System for Large Insurance Firm
Case Study: Grievance Management System for Large Insurance Firm

Newgen offers a unique Grievance Management System to large Insurance firms to enable them to centralize system to track and ...
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