A Leading Insurer in the Philippines Improves its Policy Administration Framework with Newgen

Overview

Our customer— serving 95 million clients in 50 countries and territories—is one of the fastest-growing insurance companies in the Philippines. It offers a complete range of insurance products, including savings and investments, health plans, income protection, and general insurance.

Due to a lack of standardized processes, the health insurance function of the firm was severely impacted. To overcome the challenges, the customer chose Newgen as its technology partner.

How Newgen Made a Difference

Newgen’s Policy Administration Solution was deployed to streamline the end-to-end process. The implemented solution seamlessly integrated with the existing system and improved the customer’s day-to-day operations.

Read the complete case study to understand how the solution, combined with the features of product setup, underwriting, claims management, distribution management, system policy servicing, billing, and finance, contributed to achieving business benefits, including enhanced operational efficiency and faster turnaround time.