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Whitepapers, Case Studies, eBooks & Webinars for BPM, ECM, CCM & Case Management

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Case Study: Fortune 500 medical technology company transforms its customer journey with enterprise-wide BPM implementation
Case Study: Fortune 500 medical technology company transforms its customer journey with enterprise-wide BPM implementation

Learn how leveraging Newgen OmniFlow iBPS, the organization reduced the number of touchpoints for customers and enhanced customer experience.
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Webinar: Migrating to a Modern Provider Contracting Solution for Health Plans
Webinar: Migrating to a Modern Provider Contracting Solution for Health Plans

Join the technology specialist, Craig Le Clair, Forrester Research & Prashant Budania, Newgen Software, to gain insights on better provider contract ...
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eBook: Migrating to a Modern Provider Contracting Solution
eBook: Migrating to a Modern Provider Contracting Solution

Download the ebook to know about 10 ten areas or capabilities that you should consider when evaluating your future provider contract ...
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Brochure: Provider Servicing and Configuration
Brochure: Provider Servicing and Configuration

Render the right-fit solution to manage provider service requests and auto-load provider and contract information into the core system in ...
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Brochure: Communications for Member Engagement
Brochure: Communications for Member Engagement

Deliver timely, accurate & personalized communications across multiple engagement channels via Newgen's Communications for Member Engagement solution.
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Whitepaper: Five-pronged Communication Strategy for Health Plan Member Engagement
Whitepaper: Five-pronged Communication Strategy for Health Plan Member Engagement

Health Plans must have a powerful member engagement program to acquire new members and retain existing ones.
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Case Study: Streamlined Provider Contracting with Newgen’s Provider Network Management
Case Study: Streamlined Provider Contracting with Newgen’s Provider Network Management

A leading Health Plan in the United States simplified its Provider Contracting process to reap multiple benefits. Read this case ...
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Video: Provider Contract and Network Manager: Module 1 – Contract Lifecycle Management
Video: Provider Contract and Network Manager: Module 1 – Contract Lifecycle Management

Newgen Provider Contract Management solution enables you to develop a centralized and automated system to process and manage contracts and ...
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Video: Provider Contract and Network Manager: Module 2 – Credentialing
Video: Provider Contract and Network Manager: Module 2 – Credentialing

Watch the video to understand the contract credentialing process. Know what happens parallelly while a contract is approved internally. Learn ...
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Video: Provider Contract and Network Manager: Module 3 – Configuration
Video: Provider Contract and Network Manager: Module 3 – Configuration

Built on Newgen's proven Business Process Management (BPM) platform, the user can raise exceptions for missing data. Delay in resolution ...
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Video: Appeals & Grievances Management Solution by Newgen Software
Video: Appeals & Grievances Management Solution by Newgen Software

Newgen Complaints, Appeals, and Grievances (CAG) management solution allows timely resolution of Appeals & Grievances received in any form. The smart ...
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Video: Provider Contract and Network Manager by Newgen Software Inc
Video: Provider Contract and Network Manager by Newgen Software Inc

The modern Healthcare ecosystem is constantly evolving with increasing member expectations and ever-changing regulatory requirements. Member experience, provider engagement, and ...
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Webinar: Provider Contracting & Network Management – it’s time to call in the Specialists
Webinar: Provider Contracting & Network Management – it’s time to call in the Specialists

As a Health Plan manager, your provider network is an asset, both for you and your enrollees. However, as networks ...
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eBook: Modern Provider Contracting for the Modern World
eBook: Modern Provider Contracting for the Modern World

The goal of Health Plans is to offer members a delivery network that includes high-quality providers. This guidebook lays down ...
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Whitepaper: The Five-Point Action Plan for Modern Provider Contracting
Whitepaper: The Five-Point Action Plan for Modern Provider Contracting

The modern Healthcare ecosystem is constantly evolving with increasing member expectations and ever-changing regulatory requirements. This fast changing healthcare landscape ...
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Whitepaper: Optimize Your Complaints, Appeals and Grievances Process
Whitepaper: Optimize Your Complaints, Appeals and Grievances Process

It’s getting tougher for Health Plans to keep their members happy. Part of this is because members are getting ...
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eBook: Five Reasons Your Appeals & Grievances Process Hurts
eBook: Five Reasons Your Appeals & Grievances Process Hurts

A happy member and a satisfied regulator is every health plan’s wish. No organization wants to deal with complaints. ...
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Case Study: Fortune 500 Healthcare Payer Automates Appeals & Grievances Process with Newgen
Case Study: Fortune 500 Healthcare Payer Automates Appeals & Grievances Process with Newgen

The customer is a multi-state healthcare payer and offers both Medicare and Medicaid plans. New regulations and manual processes for ...
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Brochure: Newgen OmniAcquire for Healthcare Industry
Brochure: Newgen OmniAcquire for Healthcare Industry

Newgen OmniAcquire is a smart multi-channel distributed capture platform which facilitates capture of critical business information from multi-function peripherals (MFPs), ...
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Webinar: Success In Digital And Mobile Isn’t Optional For Healthcare Payers
Webinar: Success In Digital And Mobile Isn’t Optional For Healthcare Payers

It’s possible to open a bank account online or to deposit checks via a variety of mobile devices yet ...
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Brochure: Automating the Claims Repair process with Newgen
Brochure: Automating the Claims Repair process with Newgen

Today, consumer driven health plans, ever rising regulatory mandates, and elaborate risk-sharing agreements has led to a highly complex and ...
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Brochure: Customer Communication Management for Health Plans
Brochure: Customer Communication Management for Health Plans

In today’s Consumer Driven Healthcare era, communicating in an appropriate, relevant and timely manner with Members and Providers is ...
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Brochure: Mobile Medicare Enrollment Solution for Healthcare
Brochure: Mobile Medicare Enrollment Solution for Healthcare

The current Medicare enrolment process at most Health Plans is paper intensive and manual. Long processing times, operational errors and ...
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Brochure: Simplifying Provider Contracting process with Newgen
Brochure: Simplifying Provider Contracting process with Newgen

An oversight at any stage of the Provider Contract Management Process can result in non-compliance, financial penalties and an unhappy ...
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Brochure: Creating an Efficient Complaints, Appeals & Grievances Platform for Healthcare Payers
Brochure: Creating an Efficient Complaints, Appeals & Grievances Platform for Healthcare Payers

Newgen's solution for effective management of Complaints, Appeals and Grievances (CAG) can provide a competitive edge to any Health Plan. ...
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Brochure: Health Plan and Health System Solution Offerings by Newgen
Brochure: Health Plan and Health System Solution Offerings by Newgen

Healthcare industry is booming across the globe. However, participants within the industry, especially Healthcare Payer organizations, must ensure compliance with ...
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