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Whitepapers, Case Studies, eBooks & Webinars for BPM, ECM, CCM & Case Management

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Webinar: Digital Process Automation – Your key to digital transformation
Webinar: Digital Process Automation – Your key to digital transformation

Join this webinar, featuring guest speaker Rob Koplowitz, Forrester Research, and Tim Kreiner, Newgen Software to gain interesting insights on ...
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Video: Aditya Birla’s digital transformation journey leveraging Newgen’s digital transformation platforms
Video: Aditya Birla’s digital transformation journey leveraging Newgen’s digital transformation platforms

In this video, Sagar Mahajan, Business Solutions Group, Aditya Birla Capital talks about the wide range of services being offered ...
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Newsletter: Creating an Ecosystem-Driven Bank
Newsletter: Creating an Ecosystem-Driven Bank

Know how you can optimize every customer interaction, throughout the customer lifecycle, to deliver a superior customer experience.
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Video: Recent shifts happening in ECM Landscape – In conversation with Cheryl McKinnon, Forrester Research Inc
Video: Recent shifts happening in ECM Landscape – In conversation with Cheryl McKinnon, Forrester Research Inc

Enterprise Content Management (ECM) market is undergoing a tremendous shift. Watch the video as Cheryl McKinnon, Forrester Research shares insights ...
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eBook: Four-Fold CIO Strategy for a Truly Digital Enterprise
eBook: Four-Fold CIO Strategy for a Truly Digital Enterprise

Decode a strategy that helps you build a connected enterprise.
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Case Study: Fortune 500 medical technology company transforms its customer journey with enterprise-wide BPM implementation
Case Study: Fortune 500 medical technology company transforms its customer journey with enterprise-wide BPM implementation

Learn how leveraging Newgen OmniFlow iBPS, the organization reduced the number of touchpoints for customers and enhanced customer experience.
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eBook: Digital Platform for a Connected Enterprise
eBook: Digital Platform for a Connected Enterprise

Download the eBook to decode the crux of digital.
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Brochure: Digital Sensing
Brochure: Digital Sensing

Understand how the platform continuously listens to customers across all channels, discovers the context and triggers processes based on business ...
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eBook: Effective & Goal-oriented Strategic Processes With BPM
eBook: Effective & Goal-oriented Strategic Processes With BPM

Know how you can deliver Strategic Outcomes through Outcome-centric Process Platforms.
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Video: Accelerate Digital Transformation with Automation Platforms – by Nigel Fenwick, Forrester Research Inc
Video: Accelerate Digital Transformation with Automation Platforms – by Nigel Fenwick, Forrester Research Inc

Nigel Fenwick is a visionary and a distinguished analyst at Forrester Research. He serves digital business professionals working across the ...
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Video: Accelerate Your Digital Journey – by Nigel Fenwick, Forrester Research Inc
Video: Accelerate Your Digital Journey – by Nigel Fenwick, Forrester Research Inc

In this video, Forrester’s Nigel Fenwick, Principal Analyst, shares insights into how you can accelerate digital business innovation by ...
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Video: How Banks can accelerate Digital Transformation – by Alyson Clarke, Forrester Research Inc
Video: How Banks can accelerate Digital Transformation – by Alyson Clarke, Forrester Research Inc

Are you still trying to find the right way to digitally transform your banking processes? Watch this video by Forrester’...
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Video: The Business Case for a New Generation Digital Lending Platform – by Joel Pruis, Cornerstone Advisors
Video: The Business Case for a New Generation Digital Lending Platform – by Joel Pruis, Cornerstone Advisors

Identifying and implementing an efficient digital lending platform is a game changer when it comes to digitizing lending processes in ...
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eBook: Digital – Do or Do Not, There’s no Try!
eBook: Digital – Do or Do Not, There’s no Try!

Download the e-book to learn how you can build an iconic digital leadership for your organization
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Whitepaper: BPM for Digital Transformation
Whitepaper: BPM for Digital Transformation

Enterprises are in a quandary today. Digital continues to be a goal, an opportunity and a challenge, all at the ...
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Webinar: Delivering end-to-end Digital Transformation with BPM
Webinar: Delivering end-to-end Digital Transformation with BPM

Learn about Forrester’s two different approaches for digital transformation from our webinar featuring Rob Koplowitz, VP, Principal Analyst, Forrester ...
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Whitepaper: Delightful Customer Experience with Digital Sensing
Whitepaper: Delightful Customer Experience with Digital Sensing

Digital Sensing combines omnichannel, analytics, business rules management, business process management and unified communication capabilities to tap business moments and ...
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Whitepaper: Creating Smart Process Apps with Mobility
Whitepaper: Creating Smart Process Apps with Mobility

Build smart process apps that leverage unique mobile capabilities such as geo enablement, rich media content capture and consumption, anytime-anywhere ...
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Whitepaper: Improving Outcomes with Process and Content Analytics
Whitepaper: Improving Outcomes with Process and Content Analytics

Digitally transform your organization by combining analytical capabilities with process, content and communication technologies. Analytics can help you to figure ...
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Brochure: Robotic Process Automation Suite
Brochure: Robotic Process Automation Suite

Automation of repetitive & mundane tasks is critical for enterprises to gain higher efficiency, lower costs, ensure better employee engagement and ...
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Video: Sarah’s Retail Banking Experience – A Customer Experience Story
Video: Sarah’s Retail Banking Experience – A Customer Experience Story

The way Millennials interact with Banks is markedly different from the baby boomers. Get Sarah's (a millennail) perspective, and her ...
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Whitepaper: 10 Critical Factors for RPA Success
Whitepaper: 10 Critical Factors for RPA Success

A multitude of factors can affect the success rate of your RPA initiatives. Whether you have recently embarked on the ...
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Whitepaper: 7 Effective Ways to Go Digital With Intelligent BPM
Whitepaper: 7 Effective Ways to Go Digital With Intelligent BPM

Understand how you can leverage Intelligent BPM to go digital and create a business impact in this digital age.
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Slideshow: The Art and Science of Digital
Slideshow: The Art and Science of Digital

Offer your customers a smooth banking experience, with on-demand product and service offerings made available over a multi-platform environment. Download ...
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Whitepaper: Creating Business Value with Robotic Process Automation
Whitepaper: Creating Business Value with Robotic Process Automation

Organizations can leverage RPA to achieve higher efficiency, lower costs, higher employee engagement and better overall customer experience, if they ...
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eBook: Platformize – Fast-track your digital journey
eBook: Platformize – Fast-track your digital journey

The path to digital is not straight forward, which builds the case for platformization. Get this guide book to fast ...
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Slideshow: The Human Element in Digital
Slideshow: The Human Element in Digital

Being fast and responsive in digital world requires smarter processes, empowered knowledge workers, and accessible superior context – all in considerations ...
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Slideshow: Delivering Digital Customer Experience
Slideshow: Delivering Digital Customer Experience

Digital has taken over. Organizations must mull over the fact if they are delivering customer experience or not. Sarah’s ...
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Slideshow: Customer Experience – Beyond Processes of Today
Slideshow: Customer Experience – Beyond Processes of Today

Digital is in everything your customers do today. But, beyond devices, personalization and virtualization, delightful customer experience is the key ...
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Slideshow: Adventures in Digital Wonderland
Slideshow: Adventures in Digital Wonderland

Revenue models are being transformed to go digital. Delivery models are increasingly being driven by digital. Payment systems, customer service ...
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Video: How Newgen Software Can Help to Improve Business Operations while using BPM and ECM
Video: How Newgen Software Can Help to Improve Business Operations while using BPM and ECM

Enterprises today need business agility to respond to the changing market dynamics. Business success demands enhanced customer experience, faster delivery ...
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Video: Digital Transformation – Breathe Digital. Breathe Newgen
Video: Digital Transformation – Breathe Digital. Breathe Newgen

The global technology landscape is witnessing an era of digital transformation. Initially driven by compliance requirements, digitization and process automation ...
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Video: Banking 2020 – Technology Disruption in Banking
Video: Banking 2020 – Technology Disruption in Banking

How would you like to transact with your bank in 2020? On vacation - relaxing on a beach, from your home ...
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Brochure: BPM & ECM as a Catalysts for Business Transformation
Brochure: BPM & ECM as a Catalysts for Business Transformation

Digital age is compelling businesses to transform the way they operate. Download this brochure to learn how BPM & ECM ...
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Whitepaper: Changing Role Of CIO
Whitepaper: Changing Role Of CIO

Most CIOs and IT leaders who are tasked with transforming their organization would have gone through multiple waves of transformations ...
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Whitepaper: Case for customer centricity in business processes
Whitepaper: Case for customer centricity in business processes

Digital is forcing organizations to drive customer-centricity and knowledge worker empowerment. Case Management enables these by addressing the needs of ...
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Whitepaper: Connect for a Digital Enterprise
Whitepaper: Connect for a Digital Enterprise

Business as we know it, has changed. Businesses that are conceived in the digital reality are leveraging technologies in ways ...
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