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Whitepapers, Case Studies, eBooks & Webinars for BPM, ECM, CCM & Case Management

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Video: Trends in Digital Records Management for Government – In conversation with Cheryl McKinnon, Forrester Research Inc
Video: Trends in Digital Records Management for Government – In conversation with Cheryl McKinnon, Forrester Research Inc

Digital Records Management is a focus area for the government agencies worldwide. Watch this video to know the importance of ...
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Video: Recent shifts happening in ECM Landscape – In conversation with Cheryl McKinnon, Forrester Research Inc
Video: Recent shifts happening in ECM Landscape – In conversation with Cheryl McKinnon, Forrester Research Inc

Enterprise Content Management (ECM) market is undergoing a tremendous shift. Watch the video as Cheryl McKinnon, Forrester Research shares insights ...
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Video: Online Account Opening Software by Newgen
Video: Online Account Opening Software by Newgen

Newgen’s Online Account Opening Software is a one stop solution for your customer on-boarding needs. The solution is centered ...
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Video: NCB’s digital transformation journey leveraging Newgen’s BPM & ECM platform
Video: NCB’s digital transformation journey leveraging Newgen’s BPM & ECM platform

In this video, Vallana Hill, Business Analyst Operations and Technology, National Commercial Bank Jamaica talks about the services offered to ...
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Video: Blue Print for Digital Transformation – by Howard Gordon, National Commercial Bank, Jamaica
Video: Blue Print for Digital Transformation – by Howard Gordon, National Commercial Bank, Jamaica

Watch the video to know what Mr. Gordon, Sr. GM Group Operations and Technology, National Commercial Bank, Jamaica, has to ...
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Video: Consumer Lending Automation Software by Newgen
Video: Consumer Lending Automation Software by Newgen

Find out how the solution is a one-stop solution for your retail loan origination automation needs and offers a host ...
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Video: Loan origination across business units at United Bank
Video: Loan origination across business units at United Bank

John J. Smith, EVP & Chief Information & Administrative Officer talks about automating various loan origination processes across multiple business units using ...
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Video: Implementation of various new designs & processes at BNB Bank
Video: Implementation of various new designs & processes at BNB Bank

Nancy Foster, SVP & Credit Administrator talks about their approach to transform their banking customer experience through Digital transformation using Newgen ...
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Video: The Art & Science of Digital Lending – Playbook for Experience Transformation
Video: The Art & Science of Digital Lending – Playbook for Experience Transformation

Watch John Smith (Chief Information & Administrative Officer, United Bank) & Nancy Foster (Senior Vice President, Credit Administrator, BNB Bank) talk about ...
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Video: Accelerate Digital Transformation with Automation Platforms – by Nigel Fenwick, Forrester Research Inc
Video: Accelerate Digital Transformation with Automation Platforms – by Nigel Fenwick, Forrester Research Inc

Nigel Fenwick is a visionary and a distinguished analyst at Forrester Research. He serves digital business professionals working across the ...
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Video: Accelerate Your Digital Journey – by Nigel Fenwick, Forrester Research Inc
Video: Accelerate Your Digital Journey – by Nigel Fenwick, Forrester Research Inc

In this video, Forrester’s Nigel Fenwick, Principal Analyst, shares insights into how you can accelerate digital business innovation by ...
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Video: Newgen’s iBPS and OmniDocs suite transformed Clarien Bank into a ‘Digital Bank of Choice’ – Mr. Minish Parikh, COO – Clarien Bank Bermuda
Video: Newgen’s iBPS and OmniDocs suite transformed Clarien Bank into a ‘Digital Bank of Choice’ – Mr. Minish Parikh, COO – Clarien Bank Bermuda

Mr. Minish Parikh, COO of Clarien Bank Bermuda gets candid. He talks about his journey with Newgen and how Newgen's ...
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Video: How Banks can accelerate Digital Transformation – by Alyson Clarke, Forrester Research Inc
Video: How Banks can accelerate Digital Transformation – by Alyson Clarke, Forrester Research Inc

Are you still trying to find the right way to digitally transform your banking processes? Watch this video by Forrester’...
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Video: The Business Case for a New Generation Digital Lending Platform – by Joel Pruis, Cornerstone Advisors
Video: The Business Case for a New Generation Digital Lending Platform – by Joel Pruis, Cornerstone Advisors

Identifying and implementing an efficient digital lending platform is a game changer when it comes to digitizing lending processes in ...
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Video: Jack’s business dipped! Save yours with Newgen’s Account Payable Solution
Video: Jack’s business dipped! Save yours with Newgen’s Account Payable Solution

Newgen's Accounts Payable solution offers a one-stop solution for all such concerns. It engenders best practice workflows for discrepancy processing ...
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Video: Uncertainties in European Insurance Industry – In conversation with Oliwia Berdak, Forrester Research Inc
Video: Uncertainties in European Insurance Industry – In conversation with Oliwia Berdak, Forrester Research Inc

Oliwia Berdak, Senior Analyst, Forrester Inc., shares her valuable insight on how the Insurance Industry is going through a major ...
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Video: Newgen’s eGov office solution is here to help you serve your citizens better
Video: Newgen’s eGov office solution is here to help you serve your citizens better

Governance is very document-intensive, and automation of processes can free up officials’ bandwidth massively. Newgen’s e-Gov Office solution can ...
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Video: Role of BPM in Commercial Lending – In conversation with Craig Le Clair, Forrester Research Inc
Video: Role of BPM in Commercial Lending – In conversation with Craig Le Clair, Forrester Research Inc

Can BPM improve the lending process? See what Craig LeClair, Vice President, Principal Analyst, Forrester, has to say about the ...
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Video: Newgen e-Gov Office Solutions for Digital India
Video: Newgen e-Gov Office Solutions for Digital India

Digital India initiative of the Government of India aims to leverage digital infrastructure to offer citizen centric governance. Newgen solutions ...
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Video: Sarah’s Retail Banking Experience – A Customer Experience Story
Video: Sarah’s Retail Banking Experience – A Customer Experience Story

The way Millennials interact with Banks is markedly different from the baby boomers. Get Sarah's (a millennail) perspective, and her ...
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Video: Provider Contract and Network Manager: Module 1 – Contract Lifecycle Management
Video: Provider Contract and Network Manager: Module 1 – Contract Lifecycle Management

Newgen Provider Contract Management solution enables you to develop a centralized and automated system to process and manage contracts and ...
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Video: Case Management – In Dialog with Craig Le Clair, Forrester Research Inc
Video: Case Management – In Dialog with Craig Le Clair, Forrester Research Inc

This video showcases our recent interaction with Craig Le Clair, VP and Principal Analyst, Forrester Research in which he describes ...
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Video: 5 Super Bowl Lessons for Commercial Lending
Video: 5 Super Bowl Lessons for Commercial Lending

Commercial lending involves a number of complex processes . Uncertainty over regulatory regime,  rising compliance costs,  inflexible and broken processes, legacy ...
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Video: Provider Contract and Network Manager: Module 2 – Credentialing
Video: Provider Contract and Network Manager: Module 2 – Credentialing

Watch the video to understand the contract credentialing process. Know what happens parallelly while a contract is approved internally. Learn ...
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Video: Provider Contract and Network Manager: Module 3 – Configuration
Video: Provider Contract and Network Manager: Module 3 – Configuration

Built on Newgen's proven Business Process Management (BPM) platform, the user can raise exceptions for missing data. Delay in resolution ...
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Video: Appeals & Grievances Management Solution by Newgen Software
Video: Appeals & Grievances Management Solution by Newgen Software

Newgen Complaints, Appeals, and Grievances (CAG) management solution allows timely resolution of Appeals & Grievances received in any form. The smart ...
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Video: How Newgen Software Can Help to Improve Business Operations while using BPM and ECM
Video: How Newgen Software Can Help to Improve Business Operations while using BPM and ECM

Enterprises today need business agility to respond to the changing market dynamics. Business success demands enhanced customer experience, faster delivery ...
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Video: Digital Transformation – Breathe Digital. Breathe Newgen
Video: Digital Transformation – Breathe Digital. Breathe Newgen

The global technology landscape is witnessing an era of digital transformation. Initially driven by compliance requirements, digitization and process automation ...
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Video: Provider Contract and Network Manager by Newgen Software Inc
Video: Provider Contract and Network Manager by Newgen Software Inc

The modern Healthcare ecosystem is constantly evolving with increasing member expectations and ever-changing regulatory requirements. Member experience, provider engagement, and ...
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Video: Banking 2020 – Technology Disruption in Banking
Video: Banking 2020 – Technology Disruption in Banking

How would you like to transact with your bank in 2020? On vacation - relaxing on a beach, from your home ...
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Video: Commercial Lending Automation Software by Newgen
Video: Commercial Lending Automation Software by Newgen

Configurable & Unified Platform with Seamless Integration to Legacy Systems for Automating All Commercial Lending Products.
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