Evolving digital transformation has allowed consumers to interact with their insurance organizations through various channels. Insurance companies earlier had limited ...
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Making Brand ambassadors out of your customers
One customer well taken care of could be more valuable than $10000 worth of advertising. – Jim Rohn The value ...
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Mythbusters: Case Management Edition
In this episode of Mythbusters, Newgen takes you behind the scenes with the most widespread client myths about Case Management. ...
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Can Social Media compel the government to be collaborative?
Impact of Social Media Platform on Governance Over the past two decades, Social Media has revolutionized the way people communicate ...
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E-Governance: Reforming Government through Efficient Office Automation
Government of India has approved the ‘Digital India’ programme with the vision to transform India into a digitally empowered society ...
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Commercial Lenders at Technology Crossroads
Commercial lending forms a big chunk of a bank’s revenue stream. At the same time, letting compliance requirements bog down ...
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A Study in Case Management vs BPM
When talking to clients, one of the most common questions I personally get asked is Case Management or Business Process ...
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Could a Case Management platform help Chipotle?
Food with integrity The same motto that made Chipotle one of the most Innovative companies in the world, now has ...
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Get… Set… Context!
The golden rule for every business man is this: Put yourself in your customer’s place. -Orison Swett Marden Businesses today ...
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Say Hello to the Global FATCA (Part 2): Tax Authority Special
“So our government has endorsed CRS. What’s next?” That’s the question we got from the project head at a Central ...
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